Unit 1.6 Part 2

Question 1

Explain Specialization

Answer 1

Specialization Occurs when an employee concentrates on one particular operation and does it all the time

Question 2

Explain Division Of Labor

Answer 2

Division of labor is where members of production team are divided into number of smaller group to complete the entire production process

Question 3

Advantages of Division of Labor

Answer 3

Each Worker becomes more skillful at their work(Quality of Products are of High standards)
Limited Training is needed as tasks are usually simple( Saves Money of Staff training)

Question 4

Disadvantages of Division of Labor

Answer 4

Workers may feel isolated in workspace(Less job satisfaction)
Accidents may arise from boredom(Getting injured, sued)

Question 5

Types of Inventory Control

Answer 5

Minimum Inventory Level
Batch Control
First in First Out
Just in Time

Question 6

Explain Minimum Inventory Level

Answer 6

This is when a business establishes a minimum stock levelin which the business can operate and once stock level reaches this point new stock is ordered

Question 7

Advantage of Minimum Inventory Level

Answer 7

Ensures that the business can function as inventory is reordered when minimum level is reached

Question 8

Disadvantage of Minimum Inventory Level

Answer 8

It is very difficult is they is a delay with delivery of good. The business may to to stop production or dales until stock arrives(loss)

Question 9

Explain Batch Inventory control

Answer 9

Used in industries that make products in vats and tanks
Associated with process manufacturing
Calculates the value of inventory held and available for manufacturing

Question 10

Explain First In First out

Answer 10

This method of inventory control involves selling the oldest inventory first and using inventory in rotation

Question 11

Explain Just in Time Inventory control

Answer 11

Products are manufactured just in time to be sold

Question 12

Advantages of Just in time

Answer 12

Warehousing is not needed for storage
No wastage
Ensures Products are Fresh

Question 13

Disadvantage of JIT

Answer 13

Business could face downtime if delivery of goods is late

Question 14

Explain some impacts of using technology in manufacturing

Answer 14

+Possible redundancies of employees
+ Improvement in the quality of the finished product
-Costs(maintenance, installation, updating)

Question 15

Explain the term Quality Assurance

Answer 15

Getting the product right first time, with zero defects

Question 16

Why is Quality assurance important

Answer 16

Increases sales and profits
enhances the reputation of the company
Provides confidence in consumers

Question 17

Explain Customer Service Excellence Award

Answer 17

This is awarded to Public service organizations to improve their effectiveness and efficiency

Encourages Business to focus on customer’s preferences and needs

Question 18

Explain ISO 9001

Answer 18

Looks at how the business has implemented quality assurance in areas of facilities,people,training,services and equipment

Checks that systems are in place and everyone knows their role within the business

Question 19

Explain European Foundation for Quality Management

Answer 19

Created in order to encourage European business to improve their standards to achieve an advantage over their competitors

Question 20

Explain Investors In People

Answer 20

Ensures importance of the people who work in the business and the need to invest in training and development

Question 21

Analyze a reason why a business may wish to obtain a quality standard

Answer 21

Quality Standards improves the reputation of the business. This improves the motivation of the staff and increased productivity for business

Increased reputation also helps maintain customer loyalty, This is because customers will enjoy the quality of the products and make repeat purchases