Unit 1.6 Part 2 Flashcards
Explain Specialization
Specialization Occurs when an employee concentrates on one particular operation and does it all the time
Explain Division Of Labor
Division of labor is where members of production team are divided into number of smaller group to complete the entire production process
Advantages of Division of Labor
Each Worker becomes more skillful at their work(Quality of Products are of High standards)
Limited Training is needed as tasks are usually simple( Saves Money of Staff training)
Disadvantages of Division of Labor
Workers may feel isolated in workspace(Less job satisfaction)
Accidents may arise from boredom(Getting injured, sued)
Types of Inventory Control
Minimum Inventory Level
Batch Control
First in First Out
Just in Time
Explain Minimum Inventory Level
This is when a business establishes a minimum stock levelin which the business can operate and once stock level reaches this point new stock is ordered
Advantage of Minimum Inventory Level
Ensures that the business can function as inventory is reordered when minimum level is reached
Disadvantage of Minimum Inventory Level
It is very difficult is they is a delay with delivery of good. The business may to to stop production or dales until stock arrives(loss)
Explain Batch Inventory control
Used in industries that make products in vats and tanks
Associated with process manufacturing
Calculates the value of inventory held and available for manufacturing
Explain First In First out
This method of inventory control involves selling the oldest inventory first and using inventory in rotation
Explain Just in Time Inventory control
Products are manufactured just in time to be sold
Advantages of Just in time
Warehousing is not needed for storage
No wastage
Ensures Products are Fresh
Disadvantage of JIT
Business could face downtime if delivery of goods is late
Explain some impacts of using technology in manufacturing
+Possible redundancies of employees
+ Improvement in the quality of the finished product
-Costs(maintenance, installation, updating)
Explain the term Quality Assurance
Getting the product right first time, with zero defects
Why is Quality assurance important
Increases sales and profits
enhances the reputation of the company
Provides confidence in consumers
Explain Customer Service Excellence Award
This is awarded to Public service organizations to improve their effectiveness and efficiency
Encourages Business to focus on customer’s preferences and needs
Explain ISO 9001
Looks at how the business has implemented quality assurance in areas of facilities,people,training,services and equipment
Checks that systems are in place and everyone knows their role within the business
Explain European Foundation for Quality Management
Created in order to encourage European business to improve their standards to achieve an advantage over their competitors
Explain Investors In People
Ensures importance of the people who work in the business and the need to invest in training and development
Analyze a reason why a business may wish to obtain a quality standard
Quality Standards improves the reputation of the business. This improves the motivation of the staff and increased productivity for business
Increased reputation also helps maintain customer loyalty, This is because customers will enjoy the quality of the products and make repeat purchases
