Unit 14.2 Flashcards

1
Q

Internal Analysis

A

Identifying aspects of a firm’s competitive advantage and weaknesses

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2
Q

Tangible resources provide…

A

little advantage to a firm

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3
Q

Intangible resources provide…

A

advantage. Build over longer periods of time.

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4
Q

Human capital is…

A

intangible and tangible

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5
Q

VRIO

A

Valuable, Rare, Costly to Imitate, Organized to capture value

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6
Q

Jay Barney

A

Resource based view

- Firm can only achieve competitive advantage with VRIO resources

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7
Q

Value Chain Analysis

A

Helps the firm understand how they create value

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8
Q

Value Chain

A

the full range of activities a company does to create value

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9
Q

Primary Activities

A
  • Inbound Logistics
  • Manufacturing and Assembly
  • Distribution
  • Marketing and Sales
  • Post-Sales Support
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10
Q

Supporting Activities

A
  • Research and Development
  • Information Systems
  • Human Resources
  • Firm Infrastructure
  • Accounting, Finance and Planning
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11
Q

3 fundamental financial documents

A
  • Balance Sheet
  • Income statement
  • Statement of cash flows
    + Operational metrics and cost accounting data
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12
Q

4 Financial ratios used

A
  • Activity and Asset Quality
  • Liquidity
  • Capital Adequacy
  • Earnings and Profitability
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13
Q

10 Key Ratios for Internal Analysis

A
  • Days Sales Outstanding
  • Inventory Turnover
  • Asset Turnover
  • Current Ratio
  • Quick Ratio
  • Debt to Equity Ratio
  • Gross Margin
  • Net Profit Margin
  • Return on Assets
  • Return on Equity
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14
Q

Benchmarking

A

Comparing processes and performance with internal and external benchmarks.

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15
Q

Types of Benchmarking

A
  • Internal
  • Competitive
  • Non-Competitive
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16
Q

Objectives of Benchmarking

A
  • Identify strengths and weaknesses

- Identify and adopt best practices

17
Q

Process Benchmarking

A

Goal is to identify best practices and reduce costs

18
Q

Product Benchmarking

A

Competitive (external analysis)

19
Q

Function Benchmarking

A

Entire business function, ex. Human resources

20
Q

Financial Benchmarking

A

Financial analysis to assess overall competitiveness

21
Q

Performance Benchmarking

A

Assessment of competitive positions (external analysis)