Unit 1: Managers in the Workplace Flashcards
What is a manager?
A person who supports, activates, and is responsible for the work of others. And Peter Drucker described their job as “to make work productive and workers effective.” Managers are people who directly support, supervise, and help activate the work efforts and performance accomplishments of others.
Top Managers:
Guide the performance of the organization as a whole or one of its major parts.
Ex: Chief Executive Officer, President, Vice President
Middle Managers:
Oversee the work of large departments or divisions. Report to top managers who are in charge of relatively large departments or divisions consisting of several smaller work units.
Division Manager, Regional Manager, and plant manager,
First-line Managers:
Report to middle managers and supervise non-managerial workers. A first job in management typically involves serving as a team leader or supervisor, someone in charge of a small work group composed of non-managerial workers.
Department Head, Supervisor, and team leader
Non-managerial workers
Non-managerial workers are people who work directly on a job or task and have no responsibility for overseeing the work of others.
Barista, office intern, and cashier
Line Managers
Line managers are responsible for work that makes a direct contribution to the organization’s outputs. Line managers directly contribute to producing the organization’s goods or services.
Staff Managers
Staff managers use special technical expertise to advise and support the efforts of line workers.
Functional managers
Functional managers have a responsibility for a single area of activity such as finance, marketing, production, human resources, accounting, or sales.
General Managers
General managers are responsible for activities covering many functional areas.
Manager
A manager is a person who supports, activates, and is responsible for the work of others.
Administrator
An administrator is a manager in a public or a non-profit organization.
