Unit 1 Foundations Flashcards
Organisational behaviour
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
Key Elements of Organizational Behavior
People, structure, forms of organisation, jobs and tasks, technology and environment
Structure element of OB
- Hierarchy of authority
- Division of Labor
- Span of Control
- Specialization
- Standardization
- Formalization
- Centralization
- Complexity
Mechanistic form of organisation
high levels of complexity, formalization and centralization
Organic form of organisation
Decentralised decision making, relatively simple and informal.
Jobs and Tasks of organisation
Skill variety, Task identity, Task
significance, Autonomy, and Feedback
Job design: simplication, rotation, enrichment and enlargement
Technology element of the organisation
long linked, mediating, intensive,
Environment element of organisations
Specific and general. fit b/n structure and evnt.
Managers
An individual who achieves goals
through other people. They make decisions, allocate resources, and direct the activities
of others to attain goals
Organisation
They make decisions, allocate resources, and direct the activities of others to attain goals
Management functions
Planning, organising, commanding and controlling.
Mintzberg’s Managerial Roles
Interpersonal (figurehead, leader and liaison); Informational (Monitor, disseminator and spokesperson) and Decisional (Entrepreneur, Disturbance handler, negotiator, and resource allocator)
Management Skills
technical skills
human skills
conceptual skills
Successful managers vs effective managers
Traditional management: Decision making, planning, and controlling
Communication: Exchanging routine information and processing paperwork
Human resource management: Motivating, disciplining, managing conflict, staffing, and training
Networking: Socializing, politicking, and interacting with others
Avg.: T.M»_space; Networking
Successful: Networking»_space; HRM
Effective: Communication»_space; Networking
Systemic study
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
Contributing disciplines to OB
Psychology, sociology, social psychology, political science and anthropology
Absolutes in OB
Contingency variables
Challenges and opportunities in OB
- Economic pressure
- Continuing Globalization (Increased foreign assignments; Working with people from different cultures; Overseeing movement of jobs to countries with low-cost labor; Adapting to differing cultural and regulatory norms)
- Workforce Demographics - Diversity
- Customer service and - People skills
- Working in Networked Organizations
- Social Media
- Stimulating Innovation and Change
- Coping with “Temporariness”
- Employee Well-Being at Work
- Creating a Positive Work Environment
- Improving Ethical Behavior
OB Model
Model, Input, Processes, and Outcomes,
Outcomes in OB Model
Attitudes and stress, task performance, OCB, Withdrawal behaviour, group cohesion, group functioning, productivity and survival.
Micro and Macro levels
OT and OD
OB and HRM
Theoretical frameworks
Cognitive, behavioursitic, and social cognitive
