Unit 1 Foundations

Question 1

Organisational behaviour

Answer 1

A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Question 2

Key Elements of Organizational Behavior

Answer 2

People, structure, forms of organisation, jobs and tasks, technology and environment

Question 3

Structure element of OB

Answer 3

• Hierarchy of authority
• Division of Labor
• Span of Control
• Specialization
• Standardization
• Formalization
• Centralization
• Complexity

Question 4

Mechanistic form of organisation

Answer 4

high levels of complexity, formalization and centralization

Question 5

Organic form of organisation

Answer 5

Decentralised decision making, relatively simple and informal.

Question 6

Jobs and Tasks of organisation

Answer 6

Skill variety, Task identity, Task
significance, Autonomy, and Feedback
Job design: simplication, rotation, enrichment and enlargement

Question 7

Technology element of the organisation

Answer 7

long linked, mediating, intensive,

Question 8

Environment element of organisations

Answer 8

Specific and general. fit b/n structure and evnt.

Question 9

Managers

Answer 9

An individual who achieves goals
through other people. They make decisions, allocate resources, and direct the activities
of others to attain goals

Question 10

Organisation

Answer 10

They make decisions, allocate resources, and direct the activities of others to attain goals

Question 11

Management functions

Answer 11

Planning, organising, commanding and controlling.

Question 12

Mintzberg’s Managerial Roles

Answer 12

Interpersonal (figurehead, leader and liaison); Informational (Monitor, disseminator and spokesperson) and Decisional (Entrepreneur, Disturbance handler, negotiator, and resource allocator)

Question 13

Management Skills

Answer 13

technical skills
human skills
conceptual skills

Question 14

Successful managers vs effective managers

Answer 14

Traditional management: Decision making, planning, and controlling
Communication: Exchanging routine information and processing paperwork
Human resource management: Motivating, disciplining, managing conflict, staffing, and training
Networking: Socializing, politicking, and interacting with others
Avg.: T.M&raquo_space; Networking
Successful: Networking&raquo_space; HRM
Effective: Communication&raquo_space; Networking

Question 15

Systemic study

Answer 15

Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.

Question 16

Contributing disciplines to OB

Answer 16

Psychology, sociology, social psychology, political science and anthropology

Question 17

Absolutes in OB

Answer 17

Contingency variables

Question 18

Challenges and opportunities in OB

Answer 18

• Economic pressure
• Continuing Globalization (Increased foreign assignments; Working with people from different cultures; Overseeing movement of jobs to countries with low-cost labor; Adapting to differing cultural and regulatory norms)
• Workforce Demographics - Diversity
• Customer service and - People skills
• Working in Networked Organizations
• Social Media
• Stimulating Innovation and Change
• Coping with “Temporariness”
• Employee Well-Being at Work
• Creating a Positive Work Environment
• Improving Ethical Behavior

Question 19

OB Model

Answer 19

Model, Input, Processes, and Outcomes,

Question 20

Outcomes in OB Model

Answer 20

Attitudes and stress, task performance, OCB, Withdrawal behaviour, group cohesion, group functioning, productivity and survival.

Question 21

Micro and Macro levels

Answer 21

OT and OD
OB and HRM

Question 22

Theoretical frameworks

Answer 22

Cognitive, behavioursitic, and social cognitive