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CDCs > Unit 1 Electronic Communications & E-Mail Managment > Flashcards

Unit 1 Electronic Communications & E-Mail Managment Flashcards

0
Q

When do you prepare an “IN TURN” memorandum?

A

When the final addressee must see the coordination or action of all addressees.

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1
Q

What type of memorandum do you preparing when you’re sending the same memorandum to several offices?

A

Multiple address memorandum

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2
Q

What are the three basic formats for form memorandums?

A

Prewritten, fill-in, optional statement

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3
Q

What are the two indorsement formats?

A

Same page and separate page

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4
Q

What do we use indorsements for?

A

To add comments directly on the original memorandum, message, or previous endorsement

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5
Q

Why does the separate page format include more information identifying memorandum it is indorsing?

A

The separate page indorsement could possibly become separated from the original memorandum

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6
Q

What memorandum is needed when a personal touch or when warmth or sincerity is essential?

A

The personal memorandum

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7
Q

What is the main difference between the official memorandum and the personal memorandum?

A

The format

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8
Q

What are the three types of memorandum for records?

A

Separate page, explanatory and the brief MFR

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9
Q

Used as an in-house document to record information that otherwise would not be recorded in writing and to pass information other staff members on an informal basis.

A

Separate page MFR

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10
Q

Gives the reader a quick synopsis of the purpose of the correspondence, Tells who got involved, and provides more background info not included in the basic correspondence.

A

Explanatory MFR

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11
Q

Used’s to summarize staff work, to request action or to forward information; it states the purpose, pertinent background information, rationale, and discussion necessary to justify the action desired.

A

Staff summary sheet

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12
Q

Does the staff summary sheet require your group or wing commanders signature?

A

Yes

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13
Q

Concise, factual, written outlines used to present key points, positions, and facts in a brief, orderly fashion when the user has knowledge of the subject

A

Talking papers or point papers

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14
Q

These are multipurpose written briefs used to provide information, forward items of interest, or summarize current or potential problems

A

Bullet background papers

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15
Q

what papers are used To advocate or to convince the reader on an argument or position

A

Position papers

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16
Q

What are the two types of Air Force electronic messaging classes?

A

Organizational high-grade service and simple mail transfer protocol

17
Q

Who’s responsibility is it to ensure the intended receiver’s receives the tasking?

A

The sender

18
Q

Whose responsibility is it to ensure the accuracy of the tasking?

A

The receiver

19
Q

Whose responsibility is it to manage official record emails according to the air force records disposition schedule?

A

The user

20
Q

What is the most common mistake when sending emails?

A

Checking attachments

21
Q

What two ways can you run the archive process?

A

Manually and automatically

22
Q

What collaboration services are available for electronic communications?

A

Web conferencing, instant messaging, collaborative workspaces, application sharing

23
Q

What enables users to communicate and interact with groups large and small, in real time, using high-impact presentations and essential collaboration tools?

A

Defense connect online

24
Q

What collaborative tool provides comprehensive content management enterprise search?

A

Microsoft SharePoint

25
Q

What is the Air Force goal concerning accessibility to Internet resources?

A

Within acceptable risk, the goal provides personnel requiring access for official business maximum accessibility internet resources

26
Q

What continues to increase as a technique for obtaining and disseminating information worldwide?

A

use of the web or web technologies

27
Q

Name a few requirements that must be met for posting information on private webpages?

A

Pages must not violate vendors license agreements;each page must display required warning notices and banners;all top-level pages must contain the webpage maintainers organization, office symbol, commercial telephone number, DNS number, organizational email address;must meet the minimum requirements,

28
Q

Who is the final approval authority for the Internet release package?

A

Unit commander

29
Q

What does information include?

A

Any statement or reception of knowledge such as facts, data, or opinions, including numerical, graphic, or narrative forms, whether oral or maintained in any media, including computerized databases, paper, microform, magnetic tape

30
Q

What is the primary purpose of managing information effectively and efficiently?

A

To enhance the Air Force mission

31
Q

What are five ways we manage information in support of information resources management?

A

Security, privacy, freedom of information, paperwork reduction, records preservation

32
Q

What are the stages of lifecycle management?

A

Creation/collection, processing, dissemination,use, storage, disposition

33
Q

How is communications defined?

A

The process of sharing ideas, information and messages with others

34
Q

What are the three parts of communications?

A

Sender, message, receiver

35
Q

What is the objective of the electronics communications program?

A

To create clear, efficient, and effective communications

36
Q

How should you write to identify who is responsible for what actions?

A

Active voice

37
Q

What should the average sentence length be?

A

15 to 20 words

38
Q

What type of memorandum is used if you circle, underline, or highlight the organization of office symbol of each recipient on the copy you give to them?

A

Multiple address memorandum

39
Q

Where do the words “in turn” get typed on an “in turn” memorandum?

A

In uppercase, one line below the last address of the “memorandum for”element aligned with addresses

CDCs (6 decks)

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