Unit 1 - 3.2 (elements of organisational structures)

Question 1

Division of work

Answer 1

The process of diving a job/project into smaller tasks that are delegated to a specific individual or group.

Question 2

Span of control

Answer 2

The number of subordinates for whom a manager has control over and is directly responsible for.

Question 3

Chain of command

Answer 3

The hierarchy of authority, power and communication within a business. Instruction flows down this chain and accountability flows up.