U3 AOS3 Outcome 1 Specific

Question 1

Operations Management - Define

Answer 1

Regards the management of resources and functions within a business to achieve efficient output of finished goods or services further adding value for the customer.

Question 2

Computer-Aided Manufacturing - Define

Answer 2

Relates to software used to allow the manufacturing process to be directed by computers, controlling the production process, commonly used alongside computer aided design.

Question 3

Waste Minimisation - Define + Strategy

Answer 3

The process of reducing the amount of discarded resources created by the business operations system furthermore improving efficiency as less resources are used to produce outputs

A strategy of waste management includes introducing lean management and sourcing higher quality materials

Question 4

Lean Management - Define

Answer 4

An approach that reviews all processes undertaken within the business with the aim to maximise customer value while reducing wastage created

Question 5

Forecasting - Define, Effectiveness, Efficiency

Answer 5

Planning strategy where past data and trends are used to predict future demand so informed decisions can be made

Effectiveness:
Assure enough materials on hand to meet production needs
Efficiency:
Improves productivity because production doesn’t wait
Reduces overstocking

Question 6

3 Key Elements of the Operations System

Answer 6

Inputs
Outputs
Processes

Question 7

Inputs

Answer 7

The resources used in the process of production

Question 8

Processes

Answer 8

All the activities that help transform the inputs into the final outputs

Question 9

Outputs

Answer 9

Finished good or service that is produced

Question 10

Automated Production Lines - Define + Adv & Dissadv

Answer 10

Where equipment and machines are arranged in a sequence and controlled by systems to perform tasks automatically.

Adv:
Improves: Accuracy, efficiency and safety

Dissadv:
High setup costs and slows or halts production

Question 11

Computer-Aided Design - Define

Answer 11

Software that creates product possibilities from a series of parameters allowing the manager to view the end product and test and assess.

Question 12

Supply Chain Management

Answer 12

The process of managing the flow of supplies from supplier, through the operations systems, and to the end consumer

Question 13

Corporate Social Responsibility - Define

Answer 13

A business’s ongoing commitment to operate in an economically, socially, and environmentally sustainable manner while considering the interests of diverse stakeholders.

Question 14

CSR - Considerations

Answer 14

Environmental sustainability of inputs

Amount of waste generated from processes

Question 15

Quality Management

Answer 15

Ensures outputs produced are consistently reliable and durablele

Question 16

Quality Assurance

Answer 16

A system where the business meets a set of pre determined quality standards that are set by an independent body

Question 17

Quality Control

Answer 17

A procedure that aims to ensure that a manufactured good or performed service adheres to a set of quality criteria by performing checks regularly

Question 18

IKEA Supply Chain - Strength + Weakness

Answer 18

Strength:
Not directly responsible for manufacturing, they can focus on customer satisfaction

Weakness:
Overseas manufacturing - Relying on logistics, can be delayed