U3: AOS3 (Corporate Social Responsibility + Global Issues)

Question 1

What are some Socially Responsible practices in the Inputs section of an Operations system?

Answer 1

• Choosing ethical/sustainable suppliers

- Using sustainable inputs (green energy, recyclable materials)

Question 2

What are some Socially Responsible practices in the Processing section of an Operations system?

Answer 2

• Waste minimisation
• Use of environmentally friendly practices (green energy)
• Retain processing in Australia (help economy/workers)
• Ethical treatment of employees (paid well, not exploited, safe work)

Question 3

What are some Socially Responsible practices in the Outputs section of an Operations system?

Answer 3

• Producing quality products for customers
• Producing non-harmful products
• Honest marketing (non-deceptive)
• Recyclable/biodegradable packaging

Question 4

What is a Supply Chain?

Answer 4

The system of organisations and people involved in moving a product/service from suppliers to manufacturers and then to customers.

Question 5

What is Global Sourcing of Inputs?

Answer 5

Selection/use of suppliers from international locations.

Question 6

What is Overseas Manufacturing?

Answer 6

Conducting part or the entirety of a businesses’ production system in an international location.

Question 7

What is Global Outsourcing?

Answer 7

When a business contracts another overseas business to perform some of its roles/functions (eg. call centres)

Question 8

1) 2 advantages of Global Outsourcing

2) 2 disadvantages of Global Outsourcing

Answer 8

1)
- Cheaper labour costs
- Jobs/economic opportunity provided for disadvantaged countries

2)

• Loss of Australian jobs
• Language/culture barriers

Question 9

1) 2 advantages of Global Manufacturing

2) 2 disadvantages of Global Manufacturing

Answer 9

1)

• Cheaper labour costs
• Large pool of employees = more products made

2)

• Loss of domestic jobs
• Delivery/supply times longer

Question 10

1) 2 advantages of Global Sourcing of Inputs

2) 2 disadvantages of Global Sourcing of Inputs

Answer 10

1)

• Access to niche raw materials
• Materials are cheaper

2)

• Suppliers can be unethical
• Tariffs/taxes can make costs expensive