U3: AOS1 (Management Styles + Skills + Interrelationship)

Question 1

What are the 5 management styles?

Answer 1

1) Autocratic
2) Persuasive
3) Consultative
4) Participative
5) Laissez-Faire

Question 2

What is a management style?

Answer 2

The manner/approach taken by a manager in providing directions, implementing plans, and motivating people.

Question 3

What is an Autocratic management style?

Answer 3

Management style where decision-making is centralised, with little employee participation.

Question 4

Autocratic style

1) 2 Advantages
2) 2 Disadvantages

Answer 4

1)
- Decision-making is quick
- Decisions made by experienced leader

2)
- Decisions are one-sided and biased
- Lowers employee motivation

Question 5

What is a Persuasive management style?

Answer 5

Management style where managers make business decisions, but persuade workers of the reasons and benefits behind those decisions.

Question 6

Persuasive style

1) 2 Advantages
2) 2 Disadvantages

Answer 6

1)
- Decision-making is quick
- Gains employee trust/support

2)
- Decisions are one-sided and biased
- Lowers employee motivation

Question 7

What is a Consultative management style?

Answer 7

Management style where employees are consulted when making a decision, but ultimate decision is made by manager.

Question 8

Consultative style

1) 2 Advantages
2) 2 Disadvantages

Answer 8

1)
- Variety of ideas
- Motivates/satisfies employees

2)
- Employees may be unhelpful
- Time-consuming

Question 9

What is a Participative management style?

Answer 9

Management style where decision-making is shared between manager and employees.

Question 10

Participative style

1) 2 Advantages
2) 2 Disadvantages

Answer 10

1)
- Variety of ideas
- Motivates/satisfies employees

2)
- Conflict can arise between employees
- Time-consuming

Question 11

What is a Laissez-Faire management style?

Answer 11

1) Management style that leaves the majority of decision-making and running of business operations to employees.

Question 12

Laissez-Faire style

1) 2 Advantages
2) 2 Disadvantages

Answer 12

1)
- Motivates employees
- Encourages communication/teamwork

2)
- Possible loss of direction
- Employees may feel unnerved by responsibility

Question 13

What are the 3 aspects that determine the most appropriate management style in a situation?

Answer 13

1) Employee experience
2) Nature of task (high risk/low risk)
3) Time

Question 14

What are the 6 main management skills?

Answer 14

1) Communication
2) Delegation
3) Planning
4) Leading
5) Decision-making
6) Interpersonal

Question 15

What are Communication skills?

Answer 15

The process of creating and exchanging information between people to produce a required response. Involves building relationships with stakeholders through reading, writing, and oral communication.

Question 16

What are Delegation skills?

Answer 16

Passing authority down the hierarchy to perform tasks or make decisions. Promotes organisation and helps with skill and job training for subordinates, to whom the tasks are delegated.

Question 17

What are Planning skills?

Answer 17

The formalised decision-making process that is orientated on achieving future objectives. Reduces levels of uncertainty in a business, and structures goals and objectives.

Question 18

What are Leading skills?

Answer 18

The process of guiding workers toward achieving the goal of a business in a motivated and efficient manner. Includes influencing others to achieve objectives, motivating employees, and being empathetic toward employee struggles. They must have an understanding of their employees.

Question 19

What are Decision-making skills?

Answer 19

The multi step approach whereby a selection is made between a range of different alternatives to best suit the situation.

Question 20

What are Interpersonal skills?

Answer 20

The ability for a manager to empathise and socialise with employees so as to address any personal issues and increase motivation.