U3: AOS1 (Management Styles + Skills + Interrelationship) Flashcards
What are the 5 management styles?
1) Autocratic
2) Persuasive
3) Consultative
4) Participative
5) Laissez-Faire
What is a management style?
The manner/approach taken by a manager in providing directions, implementing plans, and motivating people.
What is an Autocratic management style?
Management style where decision-making is centralised, with little employee participation.
Autocratic style
1) 2 Advantages
2) 2 Disadvantages
1)
- Decision-making is quick
- Decisions made by experienced leader
2)
- Decisions are one-sided and biased
- Lowers employee motivation
What is a Persuasive management style?
Management style where managers make business decisions, but persuade workers of the reasons and benefits behind those decisions.
Persuasive style
1) 2 Advantages
2) 2 Disadvantages
1)
- Decision-making is quick
- Gains employee trust/support
2)
- Decisions are one-sided and biased
- Lowers employee motivation
What is a Consultative management style?
Management style where employees are consulted when making a decision, but ultimate decision is made by manager.
Consultative style
1) 2 Advantages
2) 2 Disadvantages
1)
- Variety of ideas
- Motivates/satisfies employees
2)
- Employees may be unhelpful
- Time-consuming
What is a Participative management style?
Management style where decision-making is shared between manager and employees.
Participative style
1) 2 Advantages
2) 2 Disadvantages
1)
- Variety of ideas
- Motivates/satisfies employees
2)
- Conflict can arise between employees
- Time-consuming
What is a Laissez-Faire management style?
1) Management style that leaves the majority of decision-making and running of business operations to employees.
Laissez-Faire style
1) 2 Advantages
2) 2 Disadvantages
1)
- Motivates employees
- Encourages communication/teamwork
2)
- Possible loss of direction
- Employees may feel unnerved by responsibility
What are the 3 aspects that determine the most appropriate management style in a situation?
1) Employee experience
2) Nature of task (high risk/low risk)
3) Time
What are the 6 main management skills?
1) Communication
2) Delegation
3) Planning
4) Leading
5) Decision-making
6) Interpersonal
What are Communication skills?
The process of creating and exchanging information between people to produce a required response. Involves building relationships with stakeholders through reading, writing, and oral communication.
What are Delegation skills?
Passing authority down the hierarchy to perform tasks or make decisions. Promotes organisation and helps with skill and job training for subordinates, to whom the tasks are delegated.
What are Planning skills?
The formalised decision-making process that is orientated on achieving future objectives. Reduces levels of uncertainty in a business, and structures goals and objectives.
What are Leading skills?
The process of guiding workers toward achieving the goal of a business in a motivated and efficient manner. Includes influencing others to achieve objectives, motivating employees, and being empathetic toward employee struggles. They must have an understanding of their employees.
What are Decision-making skills?
The multi step approach whereby a selection is made between a range of different alternatives to best suit the situation.
What are Interpersonal skills?
The ability for a manager to empathise and socialise with employees so as to address any personal issues and increase motivation.
