U3 AOS2

Question 1

Human Resource Management

Answer 1

the area of a business that is responsible for managing the relationship between employees and the business, in order to achieve objectives.

Question 2

responsibilities of HRM

3 points each

before, during, after

Answer 2

before employee starts working in a business:
1. creating job descriptions
2. recruiting & selecting new employees
3. organising employee contracts

during employee’s employment:
1. inducting employees
2. training employees
3. managing workplace disputes

when employee leaves business:
1. managing termination (redundancy, retirements, resignations, dismissals).

Question 3

ads and dis of Maslow

Answer 3

Ads:
- tailored to each employee’s individual needs by identifying their level and matching strategies to specifically motivate them
- social and esteem needs emphasise good relationships, improving corporate culture
- can motivate employees by physiological needs, which can be easily provided by the business

Dis:
- needs of all employees are not uniform. Some might not be motivated by higher order needs.
- time consuming and difficult to work out where each employee is on the hierarchy.

Question 4

Locke and Latham’s goal setting theory

ads and dis

Answer 4

Ads
- goals align with organisational objectives, meaning staff are more effective
- feedbacl improve relationship bwteen managers and employees

Dis:
- time consuming to periodically meet with employees, set goals and provide feedback
- it may be difficult to align personal goals with organisational goals

Question 5

Lawrence and Nohria’s Four Drive Theory

ads and dis

Answer 5

Ads:
- drive to bond emphasises teamwork, improving corporate culture
- dirve to learn offers opportunities for training, increaisng morale
- dirve to learn: employees motivated to perform if given a challenging job. hence [business objective]
- drive to defend: if properly focused can be a source of motivation and energy.

Dis:
- drive to bond: teamwork could lead to conflict due to different ideas
- drive to learn expensive because could involve training
- employee drives are not uniform.

Question 6

similarities vs differences of motivation theories

Answer 6

check MM

Question 7

management by objectives

ads / dis

Answer 7

advantages:
- reward based system helping employees maximise their achievement - helps increase employee motivation and ensure business achieves goals
- helps build relationships between management and employees as they negotiate.
- employees feel more connected with the direction of the business

dis:
- time consuming
- relies on goals being achieveable, cant be too difficult or will create competitive environment and reduce corporate culture.

Question 8

performance appraisals

ads + dis

Answer 8

ads:
- outcome helps management make important decisions.
- identifies employee’s needs for training and development
- helps businesses identify how functional areas are performing - if new emplyees perform poorly
- effectiveness of training can be assessed.

dis:
- can be biased
- time consuming

Question 9

self evaluation

ads + dis

Answer 9

ads:
- improves communication bewteen manager and employees
- allows employees to play an active role int their performance management
- highlight need for employee training

dis:
- difficult for employees to give themselves a fair assessment
- employees may find it difficult to measure their own performance.

Question 10

employee observation

Answer 10

ads:
- training needs can be identified via feedback
- considers range of different perspectives - increases fairness

dis:
- feedback provided may not be accurate if not enough info collected
- time consuming