U3 3I csr in operations

Question 1

define corporate social responsibility

Answer 1

CSR refers to where a business goes above and beyond legal expectations required by regulators.

consider how it practices impact the environment, health and welfare of wider society, ethical concern for workforce.

Question 2

strengths and limitations of CSR

Answer 2

strengths
- environmental benefits

• employee satisfaction benefits
• society benefits

weaknesses
- time consuming to establish

• sometimes expensive to support non-core activities

Question 3

define core work / non-core work

Answer 3

core work are activities that directly contribute towards business meeting its objectives and operating smoothly

whereas non-core work are activities not central to business operations

Question 4

CSR considerations for inputs (operation system)

Answer 4

ways to consider csr for inputs

• sourcing materials & resources that are environmentally sustainable
• ensure inputs do not damage / deplete natural resources

e.g source suppliers that use environemntally sustainable methods

Question 5

CSR considerations for processes

Answer 5

ways to consider csr for processes

• reduce waste during production
• companies can aim to reduce waste through strategies like forecasting, lean management, jit

e.g Toyota production system uses lean management to reduce waste through production process

Question 6

CSR considerations for output

Answer 6

ways to consider csr for outputs
- ensure goods and services produced do not cause harm to wider community

e.g eliminating plastic packaging from final product