U3 3B key elements of operation system

Question 1

KEY ELEMENTS OF OPERATIONS SYSTEMS

Answer 1

elements of operations system specifically refer to
- inputs
- processes
- outputs

Question 2

define inputs

Answer 2

inputs are all the resources that go into producing a good or service

e.g labor, natural, capital resources
entrepreneurial ideas and time

Question 3

define processes

Answer 3

processes refer to what is done to inputs to transform them into the finished outputs.

e.g melting, mixing, blending, pouring, packaging

Question 4

define outputs

Answer 4

outputs are the final product presented to the customer either as goods (tangible) or services (intangible)

output can be delivered to either the end consumer or another business.

Question 5

florist example

Answer 5

input - flowers, ribbon, florist, shop, entrepreneurship

process - cutting, arranging, delivering

output - (goods) bouquet of flowers
(service) delivery of flowers