U3 3H lean management

Question 1

define lean management

Answer 1

• is a systempic process for eliminating waste in all areas of business operation
  -therefore from customer perspective they’re getting most value with fewer resources

Question 2

four principles of lean management
ONE-PIECE FLOW

Answer 2

one piece flow strategy involves operations process focusing on one good / service at a time

Question 2

four principles of lean management
PULL

Answer 2

pull strategy involves production of good or service only starting when customer places an order. customer order ‘pulls’ at production system with their demand

Question 3

four principles of lean management
TAKT

Answer 3

• a strategy to create rhythm where all steps in production of good or service synchronize to create continous flow

Question 4

four principles of lean management
ZERO DEFECTS

Answer 4

• involves striving for perfection by continously improving until operation process achives zero defects

Question 5

lean management strengths and weaknesses

Answer 5

strengths
- increased efficiency, effectiveness and quality of processes

• lowers cost of production / wastage
• improve customer satisfaction

weaknesses
- reconfigure production or service processes

• requires continuous improvement mentality to achieve zero defects.

Question 6

case study Toyota production system

Answer 6

PULL - toyota produces vehicles in response to customer orders preventing over production / reduce inventory

ONE PIECE FLOW - single unit goes through entire production process one at a time so customers are provided with Toyota vehicles in shortest time possible

TAKT - vehicle production sequence is coordinated so that time for body pressing is same as welding or painting meaning all processes move in perfect sequence with no bottlenecks

ZERO DEFECTS - employees required to check & test parts of vehicle at every stage of production. Any defects found problem then traced to its cause and error is fixed to prevent it from happening again.