U11 - Ch.10 - Acquiring IS through projects

Question 1

What are 5 ways to get Software applications?

Answer 1

1. Buy it and use as is
2. Buy it and customize
3. Make it yourself
4. Rent it
5. Outsource it

Question 2

What is an ITIL?

Answer 2

Information Technology Infrastructure library is a collection of books that provide a framework of best approaches to IT operations.

Question 3

What is SDLC?

Answer 3

System Development Life Cycle is the process used to acquire information systems.

Question 4

What are the phases to SDLC?

Answer 4

1. System Definition
2. Requirement Analysis
3. Component Design
4. Implementation
5. System maintenance

Question 5

What is ASPs?

Answer 5

Application service providers are a special form of outsourcing. They ‘rent’ applications to companies who need their applications. ASPs maintain the system and their own web location and the client accesses the application through a web portal.

Question 6

What are some risks with outsourcing?

Answer 6

1. Loss of control
2. Benefits may be outweighed by long-term costs
3. No easy exist (hard to change vendors)