Types Of Communication Flashcards
What are the advantages of Written Communication?
•Documentation- it keeps records.
•Reference
•Can be used as evidence in legal matters.
•It gives time to reflect.(gives time to the receiver/sender)
•It is precise and accurate (direct and to the point)
What are the disadvantages of Written Communication?
•it takes longer to get feedback
•it takes time to prepare
•once message has been sent it is nearly impossible to correct
•lack of personal touch i.e it is impersonal
•it is expensive compared to oral communication it requires stationery.
•it only works for people that are literate i.e requires skill.
Define oral communication
•It is about conveying/sharing of information through spoken words.
•most of the communication is done orally.
What are the characteristics of Oral Communication?
•immediacy (it happens in real time)
•messages are affected by tone of voice.
•it has personal touch
What the advantages of Oral Communication?
•allows for incorporation of non-verbal cues.
•there is immediate feedback
•allows for interaction (there are turns)
•it is flexible
•it can be used by people who are illeterate.
•it does not take time to prepare
•it is affordable
•it helps in building relationships and trust
What are the disadvantages of oral Communication?
•there is no documentation/record keeping
•it is difficult to reference
•it can easily be resisted
•it doesn’t give much time for the sender/receiver to reflect.
•it is not ideal in legal matters.
•it may be time consuming because of the many things involved.
•it gives one less time to reflect.
•they may be a language barrier.
•not suitable for lengthy communication.
Define graphic communication
This is communication that involves the use of visual elements e.g pictures,graphs, diagrams,charts,billboards,drawings.
What are the characteristics of graphic communication?
•it uses visual elements
•they are a simplified form of communication
•their understanding is universal
What are the advantages of graphic communication?
•it is captivative
•it is simplified
•it transcends language barriers
•it easy to interpret
•it is memorable
What are the disadvantages of graphic communication?
•variability in interpretation in the sense that visuals can be interpreted differently by different people based on experiences, backgrounds leading to misunderstandings and misinterpretation of the message
Define multimedia communication
This is a platform that allows audio,text and or videos.
What are the characteristics of multimedia communications?
•it is highly interactive.
•allows for the inclusion of different forms of communication.
•rich in content
•it is quite complex
•it relies heavily on technology
What are the disadvantages of multimedia communication?
•it is easy to access explicit information.
•it is costly
•heavily depends on technology
•easy to speed misinformation
What are the advantages of multimedia communication?
•allows one to filter the audience.
•flexible because it accommodates many devices.
•there is wide spread of information
•allows a large number of people to communicate at once.
Define non-verbal Communication.
•process of conveying messages without the use of spoken or written words.
•messages are conveyed through body movements and behavior