Mnemonics Of Effective Communication Flashcards
1
Q
List the mnemonics of effective communication
A
1.KISS concept
2.PASS method
3.7Cs
2
Q
Discuss the KISS concept.
A
Emphasizes on the message being brave and concise.
Keep It Short and Simple
3
Q
Discuss the PASS method
A
Gives guidelines on how to write business documents
Purpose
Audience (to whom the message is intended)
Structure (how the document is organized)
Style of writing (tone of language used)
4
Q
List the 7Cs of Effective Communication
A
•Correct- accuracy
•Courteous -polite
•Clear - clarity
•Complete - the message should include all relevant information
•Concrete -solid and unambiguous.It should not have more than one meaning.
•Considerate
•Concise -short and to the point