Mnemonics Of Effective Communication Flashcards

1
Q

List the mnemonics of effective communication

A

1.KISS concept
2.PASS method
3.7Cs

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2
Q

Discuss the KISS concept.

A

Emphasizes on the message being brave and concise.
Keep It Short and Simple

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3
Q

Discuss the PASS method

A

Gives guidelines on how to write business documents

Purpose
Audience (to whom the message is intended)
Structure (how the document is organized)
Style of writing (tone of language used)

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4
Q

List the 7Cs of Effective Communication

A

•Correct- accuracy
•Courteous -polite
•Clear - clarity
•Complete - the message should include all relevant information
•Concrete -solid and unambiguous.It should not have more than one meaning.
•Considerate
•Concise -short and to the point

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