Trust In Management

Question 1

What trends exist in management/organisational trust research?

Answer 1

Its affect on decision making

Managerial relationships

Innovation

B2B Partnerships, partner cooperation

Employee trust

Question 2

Mayer, Davis and Schoorman 1995
Organisational Trust

Definition of trust

Answer 2

The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party

Question 3

Characteristics of trust in management research and its similarities with other disciplines…

Answer 3

Trust only exists in situations involving risk

Trust is a psychological state- expectation or belief

Consequence of trust is a willingness to be vulnerable

Trust is studied mainly between organisations rather than individuals or institutions- so incorporates both institutional and interpersonal trust

Question 4

When did trust research in management develop?

Answer 4

1990s- this is when trust was seen as important to business performance

Mayer et al. 1995 organisational trust

Mooradian, renzel, martzler, 2006, who trusts?