Troubleshooting Windows Flashcards

1
Q

BSOD
Bad hardware, bad drivers bad application 

A

Use last known good system restore, or rollback driver

Reseat or remove the hardware

Run hardware diagnostics

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2
Q

Sluggish performance 

A

Task manager
Windows update
Check disk space
Laptop power saving mode
Antivirus, anti-malware 

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3
Q

Boot errors

A

Boot loader issue
Check boot drives
Start up repair,
Boot configuration database (BCD)
Bootrec/ rebuildbcd

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4
Q

Startup repair 

A

Missing NTLDR
Run startup repair, and reboot
Disconnect, removable media
Boot to safe mode

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5
Q

Device not starting

A

Check the device manager and event viewer
Often a bad driver
Remove or replace driver

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6
Q

Services is not starting

A

Bad driver, bad hardware

Try starting manually
Check account permissions
Check system files
Reinstall application 

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7
Q

Applications crashing

A

Check event log
Check reliability monitor
Reinstall the application

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8
Q

Low memory warnings

A

Close, large memory processes
Increase virtual memory

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9
Q

USB controller resource warnings 

A

Move USB to different port

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10
Q

System instability 

A

Full system diagnostic
Hardware diagnostic
System file checker
Anti-malware scan

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11
Q

Slow profile load

A

Network latency
Issue with local domain controller
Rebuild profile

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12
Q

Time drift

A

Enable automatic time setting
CMOS battery

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13
Q

Common troubleshooting steps

A

Photograph 

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