Trouble Shooting Methodology Flashcards
1
Q
What is step 1 of the CompTIA troubleshooting methodology
A
Identify the problem
2
Q
What is step 2 of the CompTIA troubleshooting methodology
A
Establish a theory
3
Q
What is step 4 of the CompTIA troubleshooting methodology
A
Establish a plan of action
3
Q
What is step 3 of the CompTIA troubleshooting methodology
A
Test the theory
4
Q
What is step 5 of the CompTIA troubleshooting methodology
A
Verify Functionality
5
Q
What is step 6 of the CompTIA troubleshooting methodology
A
Document Findings
