Trial

Question 1

(HR Competencies)

Which budgeting method is being used by a manager who begins with no allocated budget and must justify allocations based on how the function will contribute to the organization’s strategic goals?

Answers

Capital budgeting

Formula-based budgeting

Incremental budgeting

Zero-based budgeting

Question 2

Organization

The determination that 20 new employees are needed to achieve the organizational strategy for growth in global markets is included in which phase of the workforce analysis process?

Answers

Gap analysis

Supply analysis

Solution analysis

Demand analysis

(Organization)

Question 3

Organization

What is the primary function of an HR audit?

Answers

To enhance or eliminate HR programs

To increase the skills of the HR team

To determine the need for additional staff in the HR department

To increase job satisfaction of the HR team

Question 4

Organization - Employee and Labor Relations

Which is an accurate statement about employment at-will?

Answers

Most contracts contain employment at-will clauses.

It is uncommon in most parts of the world.

Most union contracts contain employment at-will clauses.

Verbal contracts are generally sufficient.

Question 5

Organization -

What is the impact that a service level agreement has when an organization moves from licensing software to software as a service (SaaS)?

Answers

The organization will need to provide real-time monitoring only after the installation.

It does not define concerns over users’ pay-per-use.

It eliminates the need for clarification on who is the customer and who is the client.

The organization will not need to implement or customize software.

Question 6

Organization -

What is the first step in preparing for an HR audit?

Answers

Determine the scope and type of audit.

Secure top management support for the audit.

Develop the audit questionnaire.

Determine the audit scope and budget.

Question 7

Organization -

An organization fears that it has become less competitive. Which should an OED assessment of this issue identify?

Answers

Job tasks to be evaluated and modified

Needs that can be met by training

Development needs at individual employee levels

Internal and external factors that impact organizational success

Question 8

People - Total Rewards

How does using a job evaluation to determine the relative worth of each job assist in an organization being successful?

Answers

By serving as the basis for developing equitable salary structures, effective employee selection, and ongoing development

Question 9

What best describes an employee resource group?

Answers

Management task force to promote diversity and inclusion in the organization

Group that determines the best use of training funds for diversity and inclusion

Labor-management committee to promote diversity and inclusion in the organization

Affinity group that can serve as a social and professional network for employees

Question 10

People -

Which task is vital when assessing strategic objectives?

Answers

Communicating the intent and purpose of the strategic initiatives

Obtaining stakeholder feedback to determine strategy success

Comparing the outcome of strategic initiatives to outlined metrics

Ensuring that there is control of drift in each business unit’s strategy

Question 11

People -

Which best describes the relationship of the strategic planning process to the environmental scan?

Answers

Environmental scanning is done as part of the strategic planning process.

The environmental scan is optional if the organization does strategic planning.

The environmental scan is completed in lieu of strategic planning.

The environmental scan is performed by one group, and another group completes strategic planning.

Question 12

People -

Which action would an organization take during the strategy formulation phase?

Answers

Conducting feedback focus groups

Deciding on the organization’s mission

Preparing budgets for forecasted projects

Creating an effective organizational structure

Question 13

Situational Judgement -

A company is experiencing a high number of work absences across all of its national operations for a variety of reasons, some related to the company as a whole and some specific to company demographics. The head of HR has analyzed payroll expense data and has noted that the higher costs and increasing frequency of using fill-in and temporary staff are having a significant bottom-line impact.

After learning about the potential advantages of centralized sourcing, the head of HR asks her recruiting team to look at the options available for a nationally contracted vendor to support the company’s needs and make a recommendation. The recruiting team has been primarily experienced in staffing headquarters positions. Individually they are experienced primarily with local recruiting resources.

What is the most effective course of action the recruiting team could take to execute their assignments?

Answers

A. Request that the head of HR ask for general responses and direction from the business heads.

B. E-mail business leaders at each location and ask for responses to this plan.

C. Given the company culture, the recruiting team should advise against taking this approach.

D. Meet with their business partners in each region and office location to discuss this proposed approach.

Question 14

Unsure -

HR has been approached by a manager in a host country stating that activities being conducted by an employee are different than those in the home country and must be unethical. What should HR advise as the first step for this manager?

Answers

Advise the manager to conduct an investigation to determine if the activities are unethical.

Remind the manager that just because the activities are being conducted differently does not mean that they are unethical.

Advise the manager that since he believes the activities are unethical the employee should be fired immediately.

Advise the manager to inform the employee that the activities must stop immediately.

Question 15

Unsure

What term describes a culture that prefers training activities that spell out details and use direct and logical communication?

Answers

Large power distance

Low-context

High-context

Small power distance

Question 16

Unsure -

Which HR task is typically required by a multidomestic corporation?

Answers

Building a common corporate culture across all operations

Coordinating HR activities between headquarters and the international offices

Facilitating knowledge exchange throughout the organization

Administering payroll and benefits

Question 17

Unsure -

A knowledge-based organization is highly decentralized, with many small offices and many employees who are highly task-oriented working remotely. Which would be the best way to measure employee attitudes in this organization?

Answers

Implementing mandatory focus groups

Designing a 30-item mail-in survey

Administering a brief online survey

Encouraging an open-door policy

Question 18

Unsure -

An international organization is seeking to implement a wellness program to improve the health and well-being of its employees. Which is the best way to encourage employee participation?

Answers

Mandate that all employees must participate in the program, regardless of their personal wellness goals.

Provide discounts on gym memberships at gyms located near applicable organizational locations.

Make eligibility for company-sponsored health insurance dependent on participation in the wellness program.

Create individual employee “wellness scores” and share them within the company to foster competition among employees.

Question 19

Workplace -

What are the basic steps in crisis management planning and readiness?

Answers

Remove risks, train, and monitor for change.

Secure redundant and contingent services, train employees.

Review policies, evacuate, relocate, and communicate.

Identify risks, develop plan, test and drill, evaluate.

Question 20

Workplace -

Which activity is part of the assessment and selection step of the global assignment process?

Answers

Preparation of the assignment plan

Cross-cultural counseling

Analysis of the costs versus the benefits

Development of data-gathering instruments

Question 21

Workplace -

Which best describes the influence that training has on an organization’s strategic diversity and inclusion process?

Answers

Creating awareness and helping develop knowledge and skills

Changing behaviors and attitudes in the organization

Ensuring that everyone in the organization understands diverse cultures

Mandating compliance with governmental laws and regulations

Question 22

Workplace -

Which is the most appropriate example of risk mitigation?

Answers

Implementing an emergency communication system for assignees

Requiring vaccination programs for assignees

Training interviewers about proper questions to ask during hiring interviews

Requiring criminal background checks for applicants