trends in hrm

Question 1

internal labour force*

Answer 1

an organisation’s workers=employees=contract with organisation
the internal labour force has been drawn from external labour market

Question 2

external labour force*

Answer 2

individuals actively seeking for employment
number and kinds of people in the external labour market determines the kinds of human resource available to an organisation

Question 3

how does ageing workforce affects hrm*

Answer 3

1. organisations will have to find ways to attract,retain,and prepare youth labour force .e.g mentoring
2. organisations will struggle with ways in controlling rising costs of health care and other benefits
3. hr professionals will spend most of their times on concerns related to retirement planning,retraining older workers and motivating those who have reached a plateau.
4. many of today’s managers will find themselves managing older employees than them.

Question 4

how does workplace diversification affects hrm*

negative and positive

Answer 4

positive
creative and innovation,effective problem solving,increase competitive advantange,workplace productivity increases and talent attraction when well-managed.

negative
broken trust and team work and communication=>lower performance

Question 5

how to handle workplace diversification*

Answer 5

1.employee relations
provide a condusive environment that is comfortable and fosters creativity
2.performance appraisal
provide feedback based on objective outcomes
3.development
provide career development to employees with different backgrounds and abilities
4.communication
communicating with employees from a variety of backgrounds

Question 6

how does skills deficiencies affects hrm?*

Answer 6

the gap between skills needed and available decreases the company’s ability in competing.
they sometimes lack the capacity to upgrade technology,reorganise work and empower employees.
company today look for mathematical,interpersonal,computer and verbal skills in employees.

Question 7

what are knowledge workers

Answer 7

employees whose contribution to the organisation is their specialised knowledge. e.g knowledge of people,process and customers

Question 8

what is employee empowerment*

Answer 8

giving employees the responsibility and authority to make decisions regarding all aspects of products development or customer service

Question 9

what is employee engagement

Answer 9

full involvement of one’s work and commitment to one’s job and company