Transport Operations Management Flashcards
What are challenges faced by transport operators?
*stiff competition in the market
*changing customer behaviour
*government regulations
*natural disasters
* human factors
* fuel and related costs
What are the functions of fleet management?
• Vehicle financing
• Contract procurement
• Maintenance
• Telematics
•Vehicle replacement
Who is the operator?
The operator is the individual or company that controls the management of the vehicles and operating crew
Transport operations management involves the management of what transport operations?
•forecasting
•capacity planning
•routing,scheduling
•vehicle maintenance
What is a Public service vehicle(PSV)?
It is a vehicle adapted to carry a restricted number of passengers. It is a vehicle such as a bus or coach
What is public transport?
Public transport refers to transport systems that transport members of the public by means of bus and taxi services
What is Road passenger transport?
Road passenger transport refers to the transport of one or more persons(passengers) not including the driver, on roads
What is road freight transport?
Road freight transport refers to the transport of goods in bulk on roads
What are goods vehicles?
Goods vehicles is a motor vehicle constructed or adapted for the transport of goods.
What is a driver?
A driver is a person who drives the vehicle
What are the typical capabilities for a well-functioning transport company?
A) Resources- To enable the transport service the company must have several resources. These include people(human resources) finance, appropriate vehicles for the passengers or type of cargo.
B) Experience- Transporting passengers and goods is an extensive task. Transport companies should have the relevant experience to handle all the details Involved with a transport task
C) Knowledge of the industry- The operator must have thorough knowledge of the industry
D) Dedicated customer service- Customer service is key in the transport business. This means putting customers first and being responsive to their requirements
What are the four segments South African bus services are divided into?
A) (Long-distance bus service)- typically operated between provinces and between cities
B) (Commuter bus transport)- refers to travelling between home and work daily. Focus is the fact that travelling takes place daily, between home and workplace
C) (Charted service)- regarded as a public road transport service in which a vehicle and a driver are hired for a journey, at a charge arranged with a operator
D) (tourist bus service)- regarded as a public transport service that transports tourist to and from tourist attractions
What are the objectives of road passenger operations?
• To optimise service km operated per vehicle owned
• Optimise passengers carried per vehicle owned
• Optimise staff per vehicle
• Increase revenue per vehicle owned
Factor determining decisions?
Speed- There is the interval between collections and / or delirveries
Travel speed of the mode or the equipment in use
What are the objectives of road freight transport operations?
•Optimise service kms operated per vehicle owned
• Optimise cargo carried per vehicle owned
• Optimise staff per vehicle owned
• Increase revenue per vehicle owned
