Training and development Flashcards
What is Training and Development?
processes in which employees are provided with additional skills
What is training?
teaching employees new skills
What is development?
the long term improvement of staff
What are the training methods?
Induction training
Off-The-Job training
On-The-Job training
What is induction training?
to familiarise new staff with the workplace
What is on the job training?
takes place in the workplace and usually informal and less structyred
What is off the job training?
takes place away from work. it is planned training by a specialist
Why do businesses train their workers?
To improve productivity
To develop the business
To fill skill shortages
What are the ways of communicating in a business?
letters
emails
presentation
Why do businesses recruit?
replace employees
skill gaps
business growth
What are internal methods of recruitment?
When a business fills a job vacancy with an existing members of staff
What is external recruitment?
Giving a job to someone who doesn’t already work there
What is a Job description?
list of all the duties that are required in the job
What are the methods of selection during hiring?
CV
application forms
interviews
test groups
Why is it important for employee motivation?
Improved performance
Helps employees retention
Efficient
