Training and Development Flashcards
On Letitia’s first day of work at a software firm, she attended a
meeting with the HR manager and other new employees. Letitia
learned about employee benefits packages, personnel policies, and
the structure of the company. In Which one of the following did
Letitia most likely participate?
A. Recruitment
B. Selection
C. Employee orientation
D. Employee development
C
Which one of the following is most likely NOT one of the
goals of a firm’s employee orientation program
A. Making new employees feel like part of a team
B. Helping new employees become socialized into the firm
C. Assisting new employees in selecting the best labor union
D. Teaching new employees about the firm’s history and
strategies
C
Employee orientation programs range from brief, informal
introductions to lengthy, formal courses.
True or False?
TRUE
Hiring highly-skilled employees with great potential
eliminates the need to provide orientation and training.
True or False?
FALSE
The methods used to give new or present employees the
skills they need to perform their jobs are called ________
A. Orientation
B. Training
C. Development
D. Management
B
________ identifies the training employees will need to fill
future jobs.
A. Competency modeling
B. Performance analysis
C. Strategic training needs analysis
D. Screening
C
What is the first step in the ADDIE training process?
A. Assessing the program’s successes
B. Appraising the program’s budget
C. Analysing the training need
D. Acquiring training materials
C
Amy, an accounting supervisor, has been asked to provide
training for her subordinates about new tax laws. In order to
motivate the individuals who, attend her training session,
Amy should most likely do all of the following EXCEPT
________.
A. Use as many visual aids as possible during the session
B. Provide an overview of the material to be covered
C. Use new terminology and technical concepts
D. Give information in logical, meaningful section
C
Employers will most likely use all of the following methods to
identify training needs for new employees EXCEPT ________.
________.
A. Analyzing job descriptions
B. Reviewing performance standards
C. Questioning current job holders
D. Conducting a work sampling
D
Training sessions should be half-day or three-fourths day in
length rather than a full day, because the learning curve goes
down late in the day.
True or False?
TRUE
Which one of the following would most likely occur during
the fourth step of the ADDIE training process?.
A. Holding on-the-job training sessions
B. Selecting employees for training
C. Preparing online training materials
D. Asking participants for feedback
A
Rebekah was hired soon after graduation and assigned to
complete a management trainee program. She will move to
various jobs each month for a nine-month period of time. Her
employer is utilizing the ________ form of training.
A. Job rotation
B. Understudy
C. Job expansion
D. Informal learning
A
A structured process by which people become skilled
workers through a combination of classroom instruction and
on-the-job training is called ________.
A. Job instruction training
B. Programmed learning
C. Apprenticeship training
D. Coaching technique
C
Ian is currently being trained on the job and is at the first step
in the OJT process, which involves ________.
A. Showing the trainee how do the task
B. Verbalizing the steps of the task
C. Checking to make sure the task was learned by the trainee
D. Familiarizing the trainee with equipment, tools, and trade
terms
D
When jobs consist of a logical sequence of steps and are
best taught step-by-step, the most appropriate training
method to use is ________.
A. Job instruction training
B. Apprenticeship training
C. Programmed learning
D. Job rotation
A
