Performance Appraisal Flashcards
Which one of the following terms refers to the process of
evaluating an employee’s current and/or past performance
relative to his or her performance standards?
A. employee selection
B. performance appraisal
C. employee orientation
D. Organizational development
B
The primary purpose of providing employees with feedback
during a performance appraisal is to motivate employees to
________.
A. Apply for managerial positions
B. Remove any performance deficiencies
C. Revise their performance standards
D. Enroll in work-related training programs
B
All of the following are reasons for appraising an employee’s
performance EXCEPT ________.
A. Correcting any work-related deficiencies
B. Creating an organizational strategy map
C. Determining appropriate salary and bonuses
D. Making decisions about promotions
B
In most organizations, who is primarily responsible for
appraising an employee’s performance?
A. Employee’s direct supervisor
B. Company appraiser
C. Human resources manager
D. Employee’s subordinates
A
What is the first step of any performance appraisal?
A. Giving feedback
B. Setting work standards
C. Making plans to provide training
D. Assessing the employee’s performance
B
What usually occurs when employees rate themselves for
performance appraisals?
A. Ratings are reliable but invalid.
B. Ratings are subject to halo effects.
C. Ratings are higher than when provided by supervisors.
D. Ratings are about the same as when determined by peers
C
Which one of the following terms refers to the process of
allowing subordinates to rate their supervisor’s performance
anonymously?
A. Supplemental evaluation
B. Upward feedback
C. Paired evaluation
D. Peer evaluation
B
Which one of the following terms refers to a performance
appraisal based on surveys from peers, supervisors,
subordinates, and customers?
A. 360-degree feedback
B. Team appraisals
C. Upward feedback
D. Rating committee
A
Supervisors should provide employees with feedback,
development, and incentives necessary to help employees
eliminate performance deficiencies or to continue to perform
well.
True or False?
TRUE
The HR department monitors the performance appraisal
system, but it is typically not involved in rating employees.
True or False?
TRUE
In order to ensure that performance appraisals are effective,
Felicia, a line supervisor, should make sure to schedule a
feedback session to address each subordinate’s
performance, progress, and future development plans
True or False?
TRUE
Which one of the following is the easiest and most popular
technique for appraising employee performance?
A. Alternation ranking
B. Graphic rating scale
C. Forced distribution
D. Constant sum rating scale
B
Rolf, the supervisor of the manufacturing department at a computer
firm, is in the process of evaluating his staff’s performance. He has
determined that 15% of the group will be identified as high
performers, 20% as above average performers, 30% as average
performers, 20% as below average performers, and 15% as poor
performers. Which performance appraisal tool has John chosen to
use?
A. Behaviorally anchored rating scale
B. Forced distribution
C. Alternation ranking
D. Paired comparison
B
Which term refers to ranking of employees from best to
worst on a trait or traits, choosing highest than lowest until
all are ranked?
A. Performance management
B. Paired comparison
C. Alternation ranking
D. Direction sharing
C
Management by objectives requires a manager to set specific
measurable, organizationally relevant goals with each
employee and then periodically discuss the employee’s
progress toward these goals
True or False?
TRUE
