Training and Development

Question 1

Training vs Development:

Answer 1

Training: Tends to be narrowly focused and oriented towards short-term performance concerns

Development: Effort oriented towards broadening an individual’s skill for future responsibilities

Question 2

What are the four phases of training?

Answer 2

1- conducting needs assessment
2- Designing the training program
3-Implementing the training program
4-Evaluating the training program

Question 3

What are the three types of analysis needed for phase 1(Conducting need assessment)

Answer 3

Organizational analysis, task analysis, person analysis

Question 4

4 things to work on in phase 2 (Designing the training program)

Answer 4

1- developing instructional objectives (Desired out come)
2-Create a motivating work environment
3-Incorporate the principles of learning
4- Positive instructor traits

Question 5

What are the principles of learning?

Answer 5

MMIGWAMF
M-Meaningfulness
M-Modeling
I-Individual learning differences
G-Goal setting
W-Whole learning
A-Active practice/repetition
M-Massed learning
F-Feed back

Question 6

4 things to acknowledge in phase 3 (Implementing the training program)

Answer 6

1-Nature of training
2-type of training
3-Organizational extent of learning
4-Importance of training outcome

Question 7

On the job training and PROPER

Answer 7

OJt =Method by which employees are given
hands-on experience with instructions from
their supervisor or other trainer

Prepare
Reassure
orient
perform
evaluate
reinforce

Question 8

4 Criterion in phase 4 (Evaluating the training program)

Answer 8

1-Participant reaction
2-Checking if actually learned
3-Their behaviour
4-Results

Question 9

ROI

Answer 9

Return on investment

• If the ROI ratio is >1, the
  benefits of the training
  exceed the cost of the
  program.
• If the ROI ratio is <1, the
  costs of the training
  exceed
  the benefits.

Question 10

4 Organization-wide training programs:

Answer 10

1-Orienting(familiarizing) and onboarding(systematic socialize)
2-basic skill training
3-team and cross training(multi-job)
4-Ethics training