Training Flashcards
1
Q
Training
A
The prices of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively
2
Q
4 benefits of training
A
- improve productivity
- improve efficiency
- reduce customer dissatisfaction
- improve employee motivation
3
Q
Induction training..
A
- Should focus on the things that will reduce employe anxiety
- Should not overwhelm employees
4
Q
On the job training
A
Employees receive training whilst remaining in the workplace
5
Q
Off the job training
A
Employees are taken away from their place of work to be trained
6
Q
4 advantages of on the job training
A
- cost effective
- employees are actually productive
- opportunity to learn whilst doing
- training alongside real colleagues
7
Q
4 disadvantages of on the job training
A
- quality depends on ability of trainer & time available
- bad habits amy get passed on
- leaning environment may not be conductive
- potential disruption to production
8
Q
3 advantages of off the job training
A
- wider range of skills / qualifications can be obtained
- can learn from outside specialist or experts
- employees can be more confident when starting the job
9
Q
4 disadvantages of off the job training
A
- more expensive
- lost working time & potential output from employee
- new employees may still need some induction training
- employees now have new skills / qualifications & may leave for better jobs
10
Q
6 other training methods
A
- apprenticeships
- distance & e-learning
- courses
- academic training
- vocational training
- learning by watching & doing
11
Q
2 benefits of training
A
- improves motivation
- improves performance
12
Q
2 drawbacks of training
A
- time consuming
- costly for the business
