Training

Question 1

Training -

Answer 1

the process that involves increasing the knowledge and skills of a worker to enable them to do their job more effectively.

Question 2

Induction training -

Answer 2

training given to new employees when they first start a job. This helps new recruits settle in and become familiar with their new surroundings.

Question 3

On-the-job training (3 types) -

Answer 3

training that takes place while doing the job.

• Watching another worker
• Mentoring
• Job rotation

Question 4

Mentoring -

Answer 4

is where a trainee is paired with an experienced member of staff for a given period

Question 5

Job rotation -

Answer 5

where employees alternate between different jobs during the course of their employment.

Question 6

Off-the-job training -

Answer 6

training that takes place away from the work area

Question 7

The benefits of training

Answer 7

• Keep workers up to date
• Improving labour flexibility
• Improving job satisfaction and motivation
• New jobs in the business
• Training for promotion

Question 8

The limitations of training

Answer 8

• high cost of training courses and other resources
• learning by doing
• loss of output
• employees leaving