Organisation structure and employees

Question 1

Formal organisation -

Answer 1

internal structure of a business as shown by an organisation chart

Question 2

Organisational chart -

Answer 2

diagram that shows the different job roles in a business and how they relate to each other

Question 3

Payroll officer -

Answer 3

someone who is responsible for the administration of workers’ pay in an organisation

Question 4

Accounts clerk -

Answer 4

someone who keeps records or accounts in an office

Question 5

Chain of command -

Answer 5

route through which orders are passed down in the hierarchy

Question 6

Span of control -

Answer 6

the number of people a person directly controls in a business

Question 7

Delegation -

Answer 7

manager hand a more complex task to a subordinate.

Question 8

Centralised -

Answer 8

type of organisation system where most of the decisions are made at the top of the organisation and then passed down the chain of command

Question 9

Decentralised -

Answer 9

type of organisation system where decision making is pushed down the chain of command and away from the top

Question 10

Entrepreneurial structure -

Answer 10

decisions are made centrally (by the owner or ‘key’ workers)

Question 11

Matrix structure -

Answer 11

employees are put into teams that cut across departmental roles