TQM NOTES Flashcards
KEY FUNCTIONS AND OPERATIONS MANAGEMENT (11 cards)
“Operation and Supply Chain Management” to ensure high quality goods and services, optimize resource utilization, maximize efficiency, and maintain quality control.
- Robert Jacobs
determining the production capacity needed to meet the demand, such as deciding how many workers and machines are needed in a factory
- Capacity Planning
ensures that the products or services meet the desired quality standards.
- Quality management
entails overseeing the movement of goods in an out of a business, optimizing stock levels to meet customer demand while minimizing holding cost.
- Inventory Management:
: focuses on coordinating all activities involved in sourcing, procurement, conversion, and logistics management.
- Supply chain management
arranging physical facilities to maximize and efficiency.
- Facility layout and design
planning ang and managing the timing and sequence of operation.
- Scheduling
designing and improving production processes to enhance efficiency and productivity.
- Process design and improvement
identifying and mitigating operational risk to ensure continuity of operations.
- Risk management
equipment and facilities are maintained and repaired to avoid downtime.
- Maintenance and management
maximizing customer value while minimizing wasted resources.
- Waste management
