TQM NOTES Flashcards
KEY FUNCTIONS AND OPERATIONS MANAGEMENT
“Operation and Supply Chain Management” to ensure high quality goods and services, optimize resource utilization, maximize efficiency, and maintain quality control.
- Robert Jacobs
determining the production capacity needed to meet the demand, such as deciding how many workers and machines are needed in a factory
- Capacity Planning
ensures that the products or services meet the desired quality standards.
- Quality management
entails overseeing the movement of goods in an out of a business, optimizing stock levels to meet customer demand while minimizing holding cost.
- Inventory Management:
: focuses on coordinating all activities involved in sourcing, procurement, conversion, and logistics management.
- Supply chain management
arranging physical facilities to maximize and efficiency.
- Facility layout and design
planning ang and managing the timing and sequence of operation.
- Scheduling
designing and improving production processes to enhance efficiency and productivity.
- Process design and improvement
identifying and mitigating operational risk to ensure continuity of operations.
- Risk management
equipment and facilities are maintained and repaired to avoid downtime.
- Maintenance and management
maximizing customer value while minimizing wasted resources.
- Waste management
