tqm Flashcards

1
Q

-ensuring tidiness and eliminating clutter
-cleaning, classify
-clearly distinguish needed items from unneeded items and eliminate the latter

A

Seiri (sort)

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2
Q
  • Straightening and orderliness
    -keep needed items in the correct place to allow for easy and immediate retrieval.
A

SEITON (SET IN ORDER)

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3
Q

-straighten isimplify, configure
- sweeping and cleanliness is Scrub, dean and check
-Swepting & Cleanliness

A

Seiso (Shine)

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4
Q

-Stabilize, conformity
-Maintaining the 3’s

A

Seiketsu (Standardize)

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5
Q
  • self-discipline, custom and practice
    -make a habit of maintaining established procedures
A

SHITSUKE (Sustain)

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6
Q

5S BENEFITS
Benefits from adopting the 5S methodology

A
  1. Improved profitability -
  2. More Efficient workforce -
  3. Better service -
  4. Safer workplace -
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7
Q

Companies can save labor hours, money and other resources.

A

Improved profitability

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8
Q

With standard procedures in place, personnel can focus on what is important

A

More Efficient workforce

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9
Q

With a more organized, cleaner, streamlined workplace, employees can use more time providing exceptional service

A

Better service

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10
Q

Employees feel protected in clean, organized, hazard-free work spaces.

A

Safer workplace

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11
Q

Remove unnecessary items from the work area such as tabletop plants, plaques, appliances.

Put personal items like bags, personal hygiene items, spoon and fork inside movable drawers.

Set criteria for sorting.

Sort outdated documents.

Filing cabinets must only contain official documents.

A

Seiri (Sort)

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12
Q

Designate appropriate areas for storage.

Display layout of workplace to easily identify location of personnel.

Create a directory of items.

Implement a Record Retrieval Procedure.

Do not use the work table for storage.

A

Seiton (Set in order)

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13
Q

Clean tables, drawers, machines and tools daily.

Check equipment/tools if in proper working conditions.

Give special instructions to janitorial staff.

Secure electrical cords.

Avoid getting the work area dirty.

A

Seiso (Shine)

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14
Q

Standardize documents labeling, sorting and filing.

List down things and areas that need to be checked regularly.

Designate a 5s marshal for every department.

A

Seiketsu (Standardize)

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15
Q

Set every Friday as 5S days for all employees.

Allocate 10-15 minutes to clean the work area.

Always return things to their proper place after use.

Take photographs of work areas to document progress.

Include 5S in Management review.

A

SHITSUKE (sustain)

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16
Q

is a procedure that organizes individual organizations or departments and consequently enhances efficiency by keeping the workplace neat, orderly and accessible and it is for this reason that it is considered as the foundation of quality initiative in any organization.

A

5s