tour operators Flashcards
who is a travel operator
a tour operator typically combines tour and travel components to create a package holiday. they advertise and produce brochures, to promote their holidays and itineraries which are planned routes or journeys.
what are the types of tour operators
mass market, inbound tour operators, outbound tour operators, domestic tour operators, and specialist tour operators
what is a mass-market
are those who operate within the mainstream of the travel and tourism industry, they offer sun sea and sand packages and cater to a large number of tourists in popular destinations
what are inbound tour operators
those who make packages aimed specifically at bringing overseas visitors into a destination
what are outbound tour operators
one based in the tourists home country offering packages to destinations overseas
what are domestic tour operators
those who specialize in putting together packages for the home market
what are specialist tour operators
those who specialize by destination, activity by theme, by transport, or by age groups.
what are the stages of the tour operations
stage one: researching and planning
stage two: organizing
stage three: selling
what is the process of the first stage
stage one is research and planning. the product managers will be focusing on a selection of resorts, choices of accommodation, and selection of departure airports
the planning process involves market research to determine the requirements of the potential market as precisely as possible.
what is the process of the second stage
stage two is organizing. they will start to negotiate with the providers of the resorts as well as with the travel principals.
the negotiation includes agreements on price, quality, and quantity.
they put together a package based on the market requirement.
what is the process of the third stage
stage three is selling, they decide an appropriate price for the package before beginning the marketing and selling of the finished product, brochures are produced to provide all the details about the package. once all the packages are released for sale, the tour operators and the travel agents are engaged in the sales of the product and reservation processes.