Topic B: Education, Communication, and Technology Flashcards

1
Q

Spacial Relationships: Size of the ‘personal zone’

A

18”-4’ (when giving instructions or working closely)

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2
Q

Transtheoretical Stages of Change Model: Pre-contemplation

A

Unaware or not interested in making a change

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3
Q

Transtheoretical Stages of Change Model: Contemplation

A

Thinking about making a change

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4
Q

Transtheoretical Stages of Change Model: Preparation

A

Decides to change and plans the change

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5
Q

Transtheoretical Stages of Change Model: Action

A

Tries to make the change

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6
Q

Transtheoretical Stages of Change Model: Maintenance

A

Sustains the change for 6+ months

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7
Q

Positive reinforcement

A

Encourages repetition of a given behavior (ex- supervisor giving praise)

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8
Q

Avoidance learning

A

Learn to escape from unpleasant consequences (ex- improve future performance to avoid future criticism)

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9
Q

Extinction

A

Reduce undesired behavior; absence of reinforcement following undesired behaviors (ex - parent ignoring child when they throw a tantrum)

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10
Q

Health Belief Model

A

Explains why people (especially those at high risk) fail to participate in programs designed to detect or prevent disease

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11
Q

Innovators

A

Adopt an idea readily usually without input from others

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12
Q

Early adopters

A

Opinions leaders in community, well-respected

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13
Q

Early majority

A

Cautious in adopting new ideas

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14
Q

Late majority

A

Skeptical, adopt an idea only through peer pressure

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15
Q

Laggards

A

Last to adopt the idea

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16
Q

Counseling Techniques: Evaluative

A

BAD! Makes judgment about person’s feelings, or implies how he should feel.
- Leads to giving advice, not problem solving (seldom helpful)

17
Q

Counseling Techniques: Hostile

A

BAD! Uncontrolled anger or frustration; may antagonize or humiliate client

18
Q

Counseling Techniques: Reassuring

A

BAD! May make it difficult to solve the client’s problem or discuss it further.

  • Suggests the problem does not exist, so the client is prevented from working through feelings
  • Little attempt is made to understand the needs of the client
19
Q

Counseling Techniques: Probing

A

GOOD! Attempt to clarify or gain more info as they recall details
- May encourage conversation

20
Q

Counseling Techniques: Understanding

A

GOOD! Attempt to recreate the person’s message in your own frame of reference

  • May lead to more client cooperation
  • Helps client feel accepted and safe in expressing their feelings (one of the best ways to respond)
21
Q

Summative Evaluations - When are they designed? Conducted?

A

Designed during the planning stage; conducted at end of the educational program

22
Q

Principles of Motivational Interviewing

A
  • Express empathy (suggests acceptance), compassion, evocation (summons feelings)
  • Develop discrepancy: Identify where he is and where he wants to be
  • Avoid arguments and confrontation
  • Roll with resistance: Acknowledge reluctance to chance and ambivalence; offer new info or alternatives to consider
  • Support self-efficacy: Reinforce hope and optimism
23
Q

EHR

A

Electronic health record

24
Q

EMR

A

Electronic Medical record

25
Q

PHR

A

Personal Health Record

26
Q

PCMH

A

Patient-centered medical home

27
Q

PHI

A

Protected health information (by HIPPA)

28
Q

In order to get governmental funding,…

A

An appropriate bill must be passed

29
Q

What resource is most helpful to the general public for learning about what goes on in congress?

A

Federal register (published weekly): Notices of public hearings, proposed and final rules, agency decisions,

30
Q

FTC

A

Federal Trade Commission:

  • Regulates contents of food ads
  • Enforces truth-in-labeling
  • Challenges product claims when product crosses state lines
31
Q

FDA

A

Food & Drug Administration:

- Ensures safety of some domestic and imported food products

32
Q

FCC

A

Federal Communications Commission: Licenses radio and TV