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SFM > Topic 5 > Flashcards

Topic 5 Flashcards

0
Q

Green mark assessment process

A

Pre-consultation > application received > assessment stage > award

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1
Q

When is the right time?

A
  • major plant is due for refurbishment plan
  • attracting companies with strong corporate sustainability policies
  • improve on CSR
  • add value to property portfolio
  • differentiation of bldg portfolio from competition
  • purchase of undervalued building
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2
Q

How long does pre consultation take?

A

1/2 day

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3
Q

Duration of assessment stage

A

2-4 weeks

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4
Q

Procedures throughout assessment stage

A
  1. Actual assessment
  2. Clarification and request for further info
  3. Finalist score for management approval
  4. Issue green mark cert
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5
Q

Green mark summitals

A
  • green mark application form
  • supporting documentation
  • ppt presentation
  • press release form
  • mock certs
  • high resolution bldg image
  • BCA management presentation
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6
Q

3 schemes in singapore

A
  • green mark incentive scheme (EB)
  • energy efficiency scheme by nea
  • water efficiency scheme by pub
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7
Q

Green mark building scheme

A
  • 5 years
  • $100mil given by govt
  • non residential bldgs
  • min GFA 2000m2
  • central water cooled a/c plant
  • planning to do energy related improvement works
  • application must be lodged before start of retrofit
  • must achieve green mark certified rating or higher
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8
Q

How to obtain gmis-EB

A

Cash incentives (co funded by govt) + health check scheme

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9
Q

Health check scheme

A
  • audit on a/c system efficiency
  • in-house owners who do not have in house measurement facilities
  • not conducted energy audit in the last 12 months prior to green mark application
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10
Q

How to calculate % of energy savings

A

EEI(before) - EEI(after) / EEI(before)

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11
Q

1st phase of cash incentive

A
  • completion of energy improvement retrofits
  • green mark rating is achieved
  • amount disbursed is 50%
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12
Q

2nd phase of cash incentive

A
  • 1 year after improved system in operation
  • actual energy savings achieved and verified
  • remaining amount
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13
Q

What are the 5 green mark categories?

A
  1. Energy efficiency
  2. Water efficiency
  3. Sustainable operation and management
  4. Indoor environmental quality
  5. Other green features
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14
Q

The 4 national taps

A

Local catchment water, Newater, desalinated water, imported water

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15
Q

Post occupancy evaluation

A

Examinations of effectiveness for human users of occupied design environments

16
Q

Water fittings under WELS eating

A

Taps, urinals, showers, sinks

17
Q

Features of poe

A
  • assess customer satisfaction with indoor environment condition
  • list of corrective actions
18
Q

Elements of poe

A
  1. Thermal comfort
  2. Visual performance
  3. Indoor air quality
  4. Acoustic performance
  5. Acoustic performance
  6. Cleanliness
  7. Safety
  8. Spatial performance
19
Q

Waste management options

A

Best to worst:

Reduce > reuse > recycle > recover > dispose

20
Q

Calculate greenery provision

A

Total green area / total site area

21
Q

Calculate rooftop greenery

A

[Total green area/total roof area (GFA/Lvl of floors)] X 100%

22
Q

How often us IAQ conducted?

A

Once every 3 years

23
Q

Components of IAQ

A
  • carbon dioxide
  • carbon monoxide
  • formaldehyde
  • volatile organic compounds
  • total bacteria count
  • total fungal count
  • air temp and movement test
  • relative humidity test
24
Q

IAQ Management plan

A
  • reduce harmful chemical emissions

* adequate ventilation

25
Q

How to manage indoor air pollutants

A
  • use low voc

* use of environmental friendly adhesives

26
Q

Requirements for thermal comfort

A

Comply with CP 13

  • indoor temp between 22.5C to 25.5C
  • RH < 70%
27
Q

Other green features

A
  • vertical greening
  • green roof
  • light pipes
  • roof garden
  • green lease
  • self cleaning facade
  • light shelves
  • full car park guidance system
28
Q

define green lease

A

A single doc that describes the sustainability goals of landlord and tenant. The goals will impact tenant fit out, setting and tracking sustainability metrics over time. It will help resolved disputes, remedy non compliance and more.

29
Q

Objectives of green lease

A
  • influence tenants to join sustainable operation and maintenance of bldg
  • software
  • maximize green performance of bldg
  • provide technical design guidelines
  • provided centre management house rules to govern tenants’ daily operations
  • review tenants’ actual fit out plans and conduct on site checks
30
Q

Part of green lease

A
  • comfortable, healthy and productive indoor environment
  • reduced energy consumption and greenhouse gas emissions
  • reduced water consumption
  • recycled materials usage
31
Q

Market barriers

A
  • divergence between capital outlays and operating budgets
  • split incentives between tenants and landlords
  • perceived costs far outweigh benefits
  • weak incentives
  • organizational dynamics
32
Q

3 components under customer service triangle

A

Strategies, Systems, People

33
Q

Objectives of strategies under customer service triangle

A
  • discover customers’ needs and wants
  • CSR
  • clearly stated beliefs and values
34
Q

What are the practices and procedures of systems?

A
  • green mark submission procedures

- clear and concise rating systems

35
Q

People - customer service triangle

A

People fronting the sustainability movements in the fm industry

SFM (5 decks)

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