Topic 2 Flashcards

0
Q

Key players in CSR

A
  1. Communities
  2. Customers
  3. Suppliers
  4. Employees
  5. Government
  6. Shareholders
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1
Q

Reasons for change in evolvement from fm to sfm.

A
  1. Damaging implications
  2. CSR
  3. Increase cost of energy
  4. Limits on carbon emissions
  5. Change in way businesses perceive fm.
  6. Increase in awareness of green movement
  7. Technological changes
  8. Increase in number of green buildings
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2
Q

Issues of CSR

A
  1. Climate change and environment
  2. Customer service
  3. Health, safety and security
  4. Human rights
  5. Supply chain responsibility
  6. Diversity and inclusion
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3
Q

Triple bottomline

A

Profit - creating a sustainable business
People - ensuring a fair society
Planet - living within environmental limits

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4
Q

Examples of PROFIT under the triple bottom line

A
  • investor returns
  • enterprise partners
  • good employer
  • creativity and innovation
  • business model
  • efficient processes
  • competitive advantage
  • profitable growth
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5
Q

Examples of PEOPLE under the triple bottom line

A
  • localities and communities
  • education and development
  • relieving poverty
  • human rights
  • safety and security
  • ethnics and governance
  • privacy and equality
  • health and well-being
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6
Q

Examples of PLANET under triple bottom line

A
  • replenishing resources
  • logistics and transport
  • end of life disposal
  • waste management
  • emissions and pollution
  • sustaining diversity
  • building design
  • renewable energy
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7
Q

Why is fm important to corporations?

A
  • effects it has on operations and businesses

- cost savings

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8
Q

Effects of technological changes

A

Enhance effectiveness and efficiencies

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9
Q

Positions for business functions to support sustainable development

A
  1. Facilities management
  2. R&D activities
  3. Corporate management
  4. Health, safety and quality
  5. Sales and marketing
  6. Procurement & supply chain
  7. Operational management
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10
Q

Define corporate social responsibility

A

Voluntary actions that a corporation implements as it pursues it’s mission to fulfill it’s obligations to stakeholders, employees, communities, the environment and society as a whole

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