Topic 4: Working with ICT Flashcards
Describe a Code of Conduct for employees.
A code of conduct is a company agreement whereby an employee commits to obey the rules of the organisation and work within specified guidelines in regards to use of computer equipment and Internet.
Name three ways that employees could misuse ICT resources.
Use of ICT facilities for non-business purposes
Distribution of inappropriate or offensive content
Deliberate or accidental breaches of copyright, the Data Protection Act, or other laws
Allow viruses into the company’s IT systems
Sell confidential data to competitors
Name three requirements of a typical Code of Conduct designed to prevent misuse of ICT resources
Respect the rights of others
Abide by the law
Comply with software licensing requirements
Only access resources with authorisation
Only access resources necessary for the job role
Only access data with authorisation
Comply with security policy
Name 2 requirements of a typical Code of Conduct designed to protect ICT systems.
Don’t give anyone your password
Don’t download software or files without approval
Don’t click on email attachments from people you don’t know outside the organisation
Name 4 penalties for misuse of a company’s resources by an employee.
Informal warning
Formal written warning
Dismissal
Prosecution
Name 3 advantages of telecommuting (teleworking) for the employee.
No travel expenses No time wasted commuting Wider choice of where to live Good for disabled people Able to fit work around family commitments
Name 3 disadvantages of telecommuniting (teleworking) for the employee.
Might have to cover additional home costs such as heating and Internet
Might feel isolated from colleagues
Boundary between home and work is lost
Space in the home may be limited
Name 3 advantages of telecommuting (teleworking) for the employer.
Cost of office space is reduced
Cost of office furniture, heating & air-con, cleaning and ICT equipment is reduced.
Staff might agree to work more flexible hours
Name 3 disadvantages of telecommuting (teleworking) for the employer.
Less certainty about whether staff are working
Security risks are more difficult to control
Meetings are more difficult to conduct than face-to-face.
Name 2 benefits of videoconferencing for a company.
No travel expenses to pay to employees.
Meetings can be called at short notice.
Employees are more productive when they are not travelling.
Short meetings are more cost-effective.
Training can be delivered remotely.
Experts can be consulted remotely (such as doctors).
Name 2 disadvantages of videoconferencing for a company.
Employees can feel self-conscious and interaction can be awkward.
Physical products can’t be handled.
Documents can only be signed electronically (some legal documents require a ‘wet ink signature’),
Connections must be high bandwidth to be reliable.
Employees on the road may only have mobile phones with small screens and limited battery life.
Name three ICT facilities a teleworker needs at home.
Secure broadband access to the Internet Access to company email Mobile phone and/or an extension on the company phone system Laptop or desktop PC Video conferencing software
Describe three security considerations when teleworking from home.
The home computer must have a firewall and anti-virus software
The connection to the company’s systems should use a Virtual Private Network
The employee should sign on with their username and password to authenticate who they are
Sensitive emails and data sent over the network should be encrypted
