Topic 4: Planning Flashcards

1
Q

why plan

A

coordinate actions
stimulate actions
set standards
be able to measure
be able to adjust

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2
Q

planning according to the smart framework:

A

look up what these words stand for and what they mean in practise
specific
measurable
acceptable
realistic
time based

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3
Q

specific

A

a quantitative element

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4
Q

measurable:

A

a tool to measure your objective

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5
Q

acceptable:

A

to the person who gets the objective

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6
Q

realistic:

A

taking into account external factors

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7
Q

time based:

A

mention a start and end date

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8
Q

EXAMPLE SMART

A

specific: we should sell 45% more of this months sales
measurable: we will count the amount of sales and do data analysis
acceptable: as a sales team of acer
realistic: external factors may be competition, time of year (usually people buy computers at the start of a school/work year) and maybe technological advancements
time based: start 10 september, end 30 october

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9
Q

strategical plans (top mgt)

A

apply to the entire organisation
establish the overall objectives
timeframe=minimum 5 years

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10
Q

medium term plans (middle mgt)

A

translation of long term plans into 1-2 year plans
supported- communicated by middle managers

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11
Q

short term day to day plans (operational mgt)

A

translation of long term into daily business practise

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12
Q

3 levels of management: planning

A

3 planning levels which means 3 deadlines

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13
Q

vision definition

A

dream - picture of the future in an ideal situation (how will the companies products or services change the world)
long term
global direction

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14
Q

vision characteristics

A

what we strive for
focused on environment
how do we interact with the world
future dream
from the distant future
can be adjusted

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15
Q

mission (statement) definition

A

identity - your dna
core values
competitive advantage (other than/ better than)

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16
Q

mission characteristics

A

what we stand for
focused on organization
what are we
identity values
stems from the past
basically timeless

17
Q

a mission statement may contain

A

customers
markets
concern for survival, growth and profit
philosophy
concern for public image
products or services
technology
self concept
concern for employees

18
Q

the strategically planning organization

A

swot has been made + current situation analysed
making and choosing strategic plans
main form for strategy (offensive or defensive)
starting point for strategy
direction for strategy
strategy method
strategy choice

19
Q

main form of strategy

A

offensive: advertising and sponsoring to promote
defensive: adapt to peoples need to do less physical effort and produce

20
Q

strategic choice

A

set out in a strategic plan

21
Q

choices depend on the organisations market share

A

market leaders
challengers
followers
specialists

22
Q

market leaders

A

largest market share
pioneering role

23
Q

challengers

A

just below the top, fighting for market share
often offensive strategy

24
Q

followers

A

retain market share
does not want competition with market leader

25
specialists
serves small segments responds carefully to customer requirements
26
the different competitive strategies porter
cost leadership differentiation strategy focus strategy stuck in the middle
27
cost leadership strategy
efficiency in every aspect offering this advantage to your customers
28
differentiation strategy (broad)
quality, customer service, being innovative technoloigcal capability and unusal positive brand image
29
focus strategy:
either cost leadership differentiation in a narrow market segment
30
stuck between the three
stuck in the middle
31
direction for strategy
product market combinations
32
market penetration objective
increase market share realise economies of scale steal customers from competitors sell more to existing customers - upselling
33
product development objective
sell more products to existing customers
34
market development
increase range
35
diversification
increase diversity of brand diversification is most risk
36
strategy method
independent merger acquisition outsourcing licensing franchising joint ventures
37
strategy choice
looking at swot is the strategy appropriate is the strategy feasible is it acceptable