topic 10 - market research Flashcards
describe desk research
involves researching and analysing information that has already been gathered
describe field research
involves gathering brand new information suitable for the business’s exact needs.
advantages of desk research
timely - desk information is quick to gather
cost effective - desk information does not require trained and paid interviewers or research companies
available - desk information already exists so is easy to look up
disadvantages of desk research
not objective - desk information is collected and presented by someone else, so could be biased.
not appropriate - desk information is not fit for the exact purpose and may have to be ‘shoehorned’ to fit the business’s needs.
not concise - the researcher may have to read through a lot of information to get what is needed.
advantages of field research
complete - field information should have no parts missing
timely - in the respect that the information is up-to-date.
appropriate - field information is fit for the purpose it is needed for
accurate - information should be correct as it can be validated.
disadvantages of field research
not cost effective - field information requires training and paid interviewers or expensive research companies.
describe random sampling
the sample is picked randomly, e.g. using a telephone directory or list of customers.
describe quota sampling
the researcher chooses from a grouping of people with certain characteristics.