topic 10- current legislation Flashcards
1
Q
what is the consumer rights act
A
- 2015
- designed to safeguard consumers from faulty products
- includes rights on the purchase of digital content
- combines legislation from other previous acts and replaces sales of goods act
2
Q
what are the three parts that the consumers right act covers and what do they cover
A
P1- concerns consumer contracts
- satisfactory quality
- fit for purpose
- as described and match model seen advertised
- right to reject and right for repair or replacement
P2-
- requirement for contract to br fair for any goods and services
- for transparency of fees and services
P3- not concerned with product design
3
Q
what is the sale of goods act
A
- before consumer rights act -1979
- the primary piece of legislation regulating the selling and buying of goods
4
Q
what does the sale of goods act state
A
- goods bought and sold in uk have a price which then transfers goods from seller to buyer
- must be a satisfactory level of quality for the price to be paid
- must meet description and expectation
- must be fit for purpose
- consumers entitles to refund replacements or repair
5
Q
why do health and safety laws and regulations exist
A
to educate people in safe practices and to keep people safe in the workplace
6
Q
what are the three main health and safety laws and regulations
A
- health and safety executive
- health and safety at work act
- control of substance hazardous to health regulations COSHH