Topic 1 - Human Behavior and the Dynamic Work Environment

Question 1

Physical actions of a person that can be seen or heard

Answer 1

Human behavior

Question 2

Influence of social pressure that is perceived by the individual to perform or not to perform a certain behavior

Answer 2

Social norms

Question 2

The degree to which the person has favorable or unfavorable evaluation of the behavior in question

Answer 2

Attitude

Question 3

Individual’s belief concerning how easy or difficult performing the behavior will be

Answer 3

Perceived Behavior Control

Question 4

When a man performs an act with free will

Answer 4

Human act

Question 5

Performed by one who is forced to do so at the risk of his own llfe

Answer 5

Act of man

Question 6

States that behavior which is followed by a satisfying situation tends to be repeated but that behavior that is followed by unsatisfactory conditions tends to be extinguished

Answer 6

Thorndike’s law of effect

Question 7

Those force which impact the sensory organs of our five sensory channels

Answer 7

Stimuli

Question 8

Powerful technique for altering the behavior of others

Answer 8

Classical conditioning

Question 9

The study of human behavior in the workplace, the interaction between individuals/people and the organization with the intent to understand and predict human behvaior

Answer 9

Organizational behavior