Toolkit 3 Flashcards
1
Q
What are the influences on your approach?
A
- what do you intend to achieve
- sample size
- when and where
- how you intend to process
- time and resources
2
Q
Aims of a good questionnaire
A
- valid
- reliable
- unbiased
3
Q
What are the 5 types of questionnaire
A
- face to face
- street survey
- telephone survey
- postal survey
- depth, or semi structured
4
Q
Face to face interview?
A
- direct encounter
- interviewer asks questions from a schedule
- records responses
5
Q
Street survey
A
- face to face
- brief encounter
- interviewer asks questions and records responses
6
Q
Telephone survey
A
- contact by phone
- pre determined schedule
- few simple questions
7
Q
Postal surveys
A
- no interviewers
- questionnaires sent by post
- cover letter explains completion and return details
8
Q
What are benefits of postal survey?
A
- large specific groupings to be targeted
- the cheaper method of gathering data
- feel less pressurised
- eliminates interviewer bias
- enables supporting documentary evidence to be consulted
9
Q
What are limitations of postal survey?
A
- slow response times
- ambiguous
- poor responses rates
10
Q
Email survey
A
- medium of electronic mail
- care required in selecting target group
- response rates can be poor
11
Q
Characteristics of good questionnaire
A
- must be understood
- clear instruction for use
- show consideration for respondent
- provide desired data
- in a form that can be effectively and quickly analysed
12
Q
What are the three types of questions and describe them?
A
- factual: eg age, education, occupation. Relatively easy to design
- opinion: difficult to design, subjective, attitudes, emotions
- closed: limited to a simple response, eg tick box
13
Q
What are open questions?
A
- much more freedom to express his/her own thoughts
- much more difficult to code and analyse
14
Q
DO’s of a questionnaire
A
- explain purpose
- simple and to the point
- no jargon or slang words
15
Q
What must you do if you include sensitive questions?
A
- place towards end of survey
- tick box categories