Therapeutic Communications (25-RLE) Flashcards
Indicating reception
- ACCEPTING
Searching for mutual understanding, for accord in
the meaning of the words
Sometimes words, phrases, or slang terms have different
meanings and can be easily understood.
CONSENSUAL VALIDATION
make explicit that the client has the lead
in the interaction.
BROAD OPENING
Helping the client to understand by looking at
similarities and differences
Comparing ideas, experiences, or relationships brings out
many recurring themes.
ENCOURAGING COMPARISON
Asking client to verbalize what he or she
perceives
ENCOURAGING DESCRIPTIONS OF
PERCEPTIONS
Asking the client to appraise the quality of his or
her experience.
Doing so encourages the client to make his or her own
appraisal rather than accepting the opinion of others
ENCOURAGING EXPRESSION
EXPLORING
Delving further into subject or idea
When clients deal with topics superficially, exploring can
help them examine the issue more fully
Concentrating on a single point
also a useful technique when a client jumps from one
topic another.
FOCUSING
Asking the client to consider kinds of behavior
likely to be appropriate in future situations.
It will be helpful for the client to plan in advance what he or
she might do in future similar situations.
FORMULATING A PLAN
OF ACTION
Giving encouragement to continue
encourage the client to continue if he or she is
hesitant or uncomfortable about the topic.
GENERAL IDEAS
Making available the facts that the client needs
Giving information also builds trust with the client.
GIVING INFORMATION
Acknowledge indicating awareness
GIVING RECOGNITION
Verbalizing what the nurse perceives
Sometimes clients cannot verbalize or make themselves
understood
MAKING OBSERVATIONS
Making oneself available
important that this offer is unconditional. The client
does not have to respond verbally to get nurse’s attention.
OFFERING SELF
Clarifying the relationship or events in time
● Putting events in proper sequence helps both the nurse
and client to see them in perspective
PLACING EVENT IN TIME SEQUENCE
Offering for consideration that which is real
When it is obvious that a client is misinterpreting reality,
the nurse can indicate what is real.
PRESENTING REALITY
Directing client actions, Thoughts, and feelings
back to the client
. REFLECTING
Repeating the main idea expressed
RESTATING
Seeking to make clear that which is not
meaningful or that which is vague
Examples:
▪ “What do you mean by feeling sick
- SEEKING INFORMATION
Absence of verbal communication, which
provides time for the client to put thoughts or
feelings into words, regain composure or
continue talking
SILENCE