The world of e-business

Question 1

What is BPI?

Answer 1

techniques and mechanisms for managing the movement of data, and the innovation of processes in the correct and proper order to support the management and execution of common processes that exist in and between applications

Question 2

what is electric-commerce?

Answer 2

the buying and selling of the information products and services via the internet and the world wide web.

Question 3

what are the different types of electronic commerce?

Answer 3

1. business to consumer
2. business to business
3. business to administration
4. consumer to administration

Question 4

what is electronic business?

Answer 4

a conduct of automated business transactions by means of electronic communications networks.

Question 5

Difference between e-commerce and e-business. e-business is …..

Answer 5

• a more generic term
• refers to information exchange, related to buying and selling
• it implies business process integration

Question 6

what is CRM?

Answer 6

Customer Relationship Management. CRM integrates and automates customers-serving processes within a company

Question 7

what is ERP?

Answer 7

Enterprise Resource Planning. Integrate and automate many of the business practices asociated with the operatoins or productoin aspect of a company

Question 8

what is SCM?

Answer 8

Supply Chain Management. Managing the supply, production and distribution of goods

Question 9

Knowledge management

Answer 9

knowledge regarding markets, products, processes, technologies and organizations that a business owns that enable its business processes to generate profits.

Question 10

E-market

Answer 10

electronic gathering place that brings multiple buyers and sellers together. It provides a unifed view of sets of goods/services to its participants and enables them to transact via automated means.

Question 11

what variety of core business processes could exploit an e-business infrastructure

Answer 11

1. collaborative product development
2. collaborative planning, forecasting and replenishment
3. procurement and order management
4. operations and logistics

Question 12

What are the basic elements of an e-business solution

Answer 12

1. CRM
2. ERP
3. SCM
4. knowledge management
5. e-markets

Question 13

what are the e-business requirements

Answer 13

1. identify/measure quantifiable business objectives
2. ensure organizational/operational flexibility
3. rethink entire company supply chains
4. transform the company to a process-centric one
5. define business processes
6. understand security requirements
7. align business organizations with a flexible IT architecture
8. establish ubiquity within standards

Question 14

Potential benefits of undertaking e-business initiatives

Answer 14

1. improved operational efficiency and productivity
2. reduction in operating costs and costs of goods and services
3. improved competitive position
4. penetration into new markets through new channels
5. improved communication, information, and knowledge sharing
6. harmonization and standardization of processes
7. improved internal information acces
8. improved relationships with suppliers and improved customer service

Question 15

Five e-business issues

Answer 15

1. management/strategy issues
2. cost/financing issues
3. security and trust issues
4. legal issues
5. technological