The workforce in business Flashcards

1
Q

Define recruitment

A

The process of selecting and employing staff

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2
Q

Define internal and external recruitment

A

Internal - recruiting from inside the business

External - recruiting from outside the business

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3
Q

What is a job description?

A

It describes what tasks, skills and and qualifications are needed for a job

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4
Q

What is a person specification?

A

It describes the type of person the business needs to recruit

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5
Q

Define a CV

A

Curriculum Vitae - an applicant’s record of skills, experience and qualifications

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6
Q

What is a short list?

A

A list of applicants most likely to be good at the job that will be inetrviewed

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7
Q

Define training

A

Developing the skills and knowledge needed by the business

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8
Q

Define development

A

Developing skills and knowledge to improve the worker

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9
Q

What is induction training?

A

Initial training to introduce the worker to the workplace and the job

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10
Q

Define appraisal

A

The process used to see how well a worker is doing

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11
Q

What is remuneration?

A

The package of pay and benefits as a reward for working for a business

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12
Q

Define overtime

A

Extra pay for extra time worked, usually paid at a higher rate than normal time

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13
Q

What is profit sharing?

A

When some profit is shared among workers as a reward for their efforts

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14
Q

What is job rotation?

A

Letting workers do a number of different jobs to maintain interest in the work

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15
Q

Define job enrichment

A

Giving the employee greater responsibility where each team or ‘cell’ produces an entire product

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16
Q

Define job enlargement

A

Increasing the employee’s range of responsibilities and skills

17
Q

What is a leadership style?

A

The way a manager operates

18
Q

Define minimum wage

A

The least by law that an employer can pay a worker

19
Q

What is redundancy?

A

When a person’s job is no longer needed

20
Q

Define discrimination

A

Acting against someone for a reason they can’t control e.g religion, ethinicity

21
Q

What are industrial relations?

A

The relationship between employers and employees

22
Q

What is collective bargaining?

A

When one representative group negotiates with another

23
Q

Define industrial dispute

A

When industrial relations break down

24
Q

Define industrial action

A

When the employee or employer uses tactics to try to force agreement

25
Q

What is a strike?

A

Withdrawal of labour

26
Q

What is a picket?

A

A group of workers stationed at the entrance of a workplace to try and persuade others to support industrial action