Business organisation Flashcards

1
Q

What is an organisational chart?

A

Diagram or chart showing how business employees and relationships are organised or structured

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2
Q

What is a span of control?

A

Number of people each manager has under his or her control

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3
Q

Define subordinates

A

The people working underneath a manager who he is in charge of

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4
Q

Define delegation

A

Authority or power being passed on

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5
Q

Define authority

A

The power or right someone has within an organisation to make decisions

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6
Q

Define budgets

A

Financial limits set on processes, products etc.

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7
Q

What is motivation?

A

Keeping people happy and wanting to work

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8
Q

What is reprographic?

A

Photocopying and similar jobs

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9
Q

Define internal growth

A

Growth from within the business (also called organic growth)

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10
Q

Define external growth

A

Growth by combining with other business

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11
Q

Define economies for scale

A

Cost benefits from growth

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12
Q

Define computerisation

A

When processes are controlled by computers rather than people

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13
Q

What does the term ‘bricks and clicks’ mean?

A

A combined high street and internal retail operation

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14
Q

Define networking

A

Meeting with other people and sharing ideas and experiences

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15
Q

Define media

A

All the ways by which messages can be passed on, usually referring to either journalism or advertising

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16
Q

What are formal communications?

A

Communication that takes place according to set rules

17
Q

What are informal communications?

A

Communication that can happen at any time and in any place

18
Q

Define AGM

A

Annual general meeting; the official meeting of all shareholders in a limited company that must take place each year