The Workforce Flashcards
Calculate labour turnover
No. Of employees leaving in a certain time period divide average number of people employed x 100
Positive impacts of labour turnover
- New workers may be more enthusiastic
- Employ staff with specific job for role
3 new ideas and New ways of working
Negative impacts of labour turnover
- Recruiting new workers is expensive
- New staff will need training
- Negative impact on staff morale if lots of people are leaving
Taylor scientific management
Taylor believed that workers were motivated solely by money
He promoted the idea of a fair days pay for a fair days work
Mayos human relations school
- Changes in working conditions and financial rewards had very little effect
- that workers are motivated by the way the interact with each other
- That workers were affected by the degree of interest shown in them by their managers
Maslow hierarchy of needs
- Psychological needs
- Safety needs
- Social needs
- Self esteem
- Self realisation
Herzbergs two factor theory
He identified that 2 things would affect workers performance
1. Motivation facts
Incentives to make staff work harder
2. Hygiene factors
Things that need to be in place to stop demotivation
Flat rate
Paid according to number of hours worked
Labour turnover?
This is go quickly staff in a woke place change
Advantages and disadvantages of flat rate
Advantage
Paid for amount of hours done
Disadvantage
No reward for working harder
Piece rate
Paid accordingly to amount produced
Advantages and disadvantages to piece rate
Advantage
Gives incentive to work quickly
Disadvantage
Can result in lower quality products
Bonus system
Paid more if targets are met
Advantages and disadvantages to bonus system
Advantage
Encourages workers to produce more
Disadvantage
Basic wage and low quality products
Commission
Paid a percentage of value sold
Advantages and disadvantages of commission
Advantages
Useful for sales staff
Disadvantage
Can result in a low basic wage
Performance related pay
Where employes work is considered above average
Advantages and disadvantages of performnace related pay
Advantages
Useful to employees who’s output can not be directly related to output
Disadvantages
Subjective and does very little to encourage team harmony
Delegation
Someone in authority passing work down to someone lower
Advantages and disadvantages to delegation
Advantage
Workers have the change to prove their capable of promotion
Disadvantages
Employees may feel they are overloaded with work
Communication
Keeping workers informed of all decisions
Advantages and disadvantages of discussion
Advantages
All workers feel apart of the company
Disadvantages
The time and cost of carrying this out
Empowerment
Giving workers the right to maker their own decision and act on them
Adv and disadv of empowerment
Adv
Increased respect for organisational goals
Dis
Employees can abuse the power given to them
Team working
More than one person working on the same team
Adv and disadv of team work
Adv
Quicker at solving a problem
Disadv
Arguments and personality clashes may occur
Flexible working
Allowing employes to work at times that suit them
Adv and disadv of flexible working
Adv
Have greater freedom to work
Disadv
Isolation from some other workers
Job enrichment
Gives the employees a chance to use their full range of abilities
Adv and disadv of job enrichment
Adv
Reduce needs for supervision
Disadv
Leads to greater worker pressure
Job rotation
Continually changing jobs
Adv and disadv
Adv
Workers do not become bored
Disadv
Additional cost of training workers
Taylor
Scientific management
- Organises employees like machines
- Tight control and direction of workforce
- Pay on the basis of piece rates