The Workforce Flashcards

1
Q

Calculate labour turnover

A

No. Of employees leaving in a certain time period divide average number of people employed x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Positive impacts of labour turnover

A
  1. New workers may be more enthusiastic
  2. Employ staff with specific job for role
    3 new ideas and New ways of working
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Negative impacts of labour turnover

A
  1. Recruiting new workers is expensive
  2. New staff will need training
  3. Negative impact on staff morale if lots of people are leaving
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Taylor scientific management

A

Taylor believed that workers were motivated solely by money

He promoted the idea of a fair days pay for a fair days work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Mayos human relations school

A
  1. Changes in working conditions and financial rewards had very little effect
  2. that workers are motivated by the way the interact with each other
  3. That workers were affected by the degree of interest shown in them by their managers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Maslow hierarchy of needs

A
  1. Psychological needs
  2. Safety needs
  3. Social needs
  4. Self esteem
  5. Self realisation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Herzbergs two factor theory

A

He identified that 2 things would affect workers performance
1. Motivation facts
Incentives to make staff work harder
2. Hygiene factors
Things that need to be in place to stop demotivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Flat rate

A

Paid according to number of hours worked

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Labour turnover?

A

This is go quickly staff in a woke place change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Advantages and disadvantages of flat rate

A

Advantage
Paid for amount of hours done
Disadvantage
No reward for working harder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Piece rate

A

Paid accordingly to amount produced

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Advantages and disadvantages to piece rate

A

Advantage
Gives incentive to work quickly
Disadvantage
Can result in lower quality products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Bonus system

A

Paid more if targets are met

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Advantages and disadvantages to bonus system

A

Advantage
Encourages workers to produce more
Disadvantage
Basic wage and low quality products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Commission

A

Paid a percentage of value sold

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Advantages and disadvantages of commission

A

Advantages
Useful for sales staff
Disadvantage
Can result in a low basic wage

17
Q

Performance related pay

A

Where employes work is considered above average

18
Q

Advantages and disadvantages of performnace related pay

A

Advantages
Useful to employees who’s output can not be directly related to output
Disadvantages
Subjective and does very little to encourage team harmony

19
Q

Delegation

A

Someone in authority passing work down to someone lower

20
Q

Advantages and disadvantages to delegation

A

Advantage
Workers have the change to prove their capable of promotion
Disadvantages
Employees may feel they are overloaded with work

21
Q

Communication

A

Keeping workers informed of all decisions

22
Q

Advantages and disadvantages of discussion

A

Advantages
All workers feel apart of the company
Disadvantages
The time and cost of carrying this out

23
Q

Empowerment

A

Giving workers the right to maker their own decision and act on them

24
Q

Adv and disadv of empowerment

A

Adv
Increased respect for organisational goals
Dis
Employees can abuse the power given to them

25
Q

Team working

A

More than one person working on the same team

26
Q

Adv and disadv of team work

A

Adv
Quicker at solving a problem
Disadv
Arguments and personality clashes may occur

27
Q

Flexible working

A

Allowing employes to work at times that suit them

28
Q

Adv and disadv of flexible working

A

Adv
Have greater freedom to work
Disadv
Isolation from some other workers

29
Q

Job enrichment

A

Gives the employees a chance to use their full range of abilities

30
Q

Adv and disadv of job enrichment

A

Adv
Reduce needs for supervision
Disadv
Leads to greater worker pressure

31
Q

Job rotation

A

Continually changing jobs

32
Q

Adv and disadv

A

Adv
Workers do not become bored
Disadv
Additional cost of training workers

33
Q

Taylor

A

Scientific management

  1. Organises employees like machines
  2. Tight control and direction of workforce
  3. Pay on the basis of piece rates