The Use of Design Thinking

Question 1

The main tenet of design thinking

Answer 1

empathy for the people you’re trying to design for

Question 2

combination of desirability, feasibility, and viability. The constant process of trying to find innovative solutions to problems through deep understanding and empathy of the target user and involves the process of questioning.

Answer 2

Design Thinking

Question 3

a principle about design thinking that states providing solutions to problems that focus on human needs and user response

Answer 3

Human-centricity and Empathy

Question 4

a principle about design thinking that states form a pond of perspectives and ideas. It works well with a diverse composition of teams who would cooperate with each other.

Answer 4

Collaboration

Question 5

a principle about design thinking that states come up with as many ideas and potential solutions as possible

Answer 5

Ideation

Question 6

a principle about design thinking that states Ideas are turned into prototypes

Answer 6

Experimentation and Iteration

Question 7

a principle about design thinking that states packed design thinking is an applied and practical solution-based method that is more focused on action rather than discussions.

Answer 7

A bias toward Action

Question 8

The first step in the design thinking process that allows obtaining understanding of the people who experience a problem before designing a solution to serve them

Answer 8

Empathize

Question 9

An empathy-building method that finds out as much insight as possible using an open conversation.

Answer 9

Empathy interviews

Question 10

An empathy-building method that observes users in their natural environment or immersed in certain situations while they are in action.

Answer 10

Immersion and Observation

Question 11

An empathy-building method that usually pertains to it as the ones sought to re-structure the problem and discover fresh insights

Answer 11

Extreme Users

Question 12

The last empathy-building method

Answer 12

Ask what, how, why in curiosity

Question 13

A quadrant of empathy map that covers what the users says loudly in an interview

Answer 13

Say

Question 14

A quadrant of empathy map that covers what the user is thinking throughout the experience

Answer 14

Think

Question 15

A quadrant of empathy map that covers what action the user undergoes

Answer 15

Do

Question 16

A quadrant of empathy map that covers users’ emotional state

Answer 16

Feel

Question 17

The second step of the design thinking process which is to find who the user is, what he or she needs and then develop answers

Answer 17

Define

Question 18

Guidelines in generating the question

Answer 18

Strengthen the good (Intensify positive aspects of consumer needs)
Eliminate the bad (Bad aspects of the problem are taken out)
Search the opposite (Transform problem to opportunity)
Enquiry of the Assumptions
Pinpoint the Unanticipated Resources (Seek other resources not stated by customers)
Form an Analogy (Create relationships between the problem and unconnected images)
Breakdown the problem into pieces (Another analysis)

Question 19

The third step in the design thinking process which states that the designers are prepared to start generating ideas

Answer 19

Ideate

Question 20

Ideation Technique that is a more relaxed and informal way of solving a problem using imaginative thinking

Answer 20

Brainstorm

Question 21

Ideation Technique that is a serial process of asking participants to write down their ideal about a problem

Answer 21

Brain write

Question 22

Ideation Technique that members look for the worst solutions in order to examine ideas, contest assumptions, and obtain insights. It strengthens creativity and boosts confidence

Answer 22

Worst possible Idea

Question 23

A SCAMPER technique that looks for something to replace in order to improve the idea. It can be used in a trial and error process to find the best alternative.

Answer 23

Substitute

Question 24

A SCAMPER technique that looks for components to merge in order to come up with the best idea, process, or product.

Answer 24

Combine

Question 25

A SCAMPER technique that looks for something that can be used to further enhance a solution toward a problem

Answer 25

Adapt

Question 26

A SCAMPER technique that looks for something that can be magnified to offer new insight or add value or can be minimized to isolate parts of the process or concept that are vital

Answer 26

Modify

Question 27

A SCAMPER technique that makes the idea or concept works into a different purpose than its original plan

Answer 27

Put to another use

Question 28

A SCAMPER technique that removes ineffective ideas or processes.

Answer 28

Eliminate

Question 29

A SCAMPER technique that rearranges parts of the process to achieve more optimal ideas

Answer 29

Reverse

Question 30

The fourth step in the design thinking process which states that it is a low-cost, scaled-down quick working sample of entrepreneurial ideas for a new product or features found in these products.

Answer 30

Prototype

Question 31

Benefits of Prototyping

Answer 31

Timely Feedback Prompt changes save time and cost Validation prior to development User research and User testing

Question 32

Types of Prototyping

Answer 32

``` Low Fidelity (Paper prototypes, Makes improvements easy and fast) Medium Fidelity (Practical functionalities based on storyboard and user situations) High Fidelity (Close to the actual product) ```

Question 33

The fifth and last step in the design thinking process which states that the complete product is immersed in real-life environment using the best solutions on the previous step.

Answer 33

Test

Question 34

A vital instrument for feedback

Answer 34

Storytelling

Question 35

Specific events of real people and their respective lives that can inspire opportunities, ideas, and solutions

Answer 35

Stories

Question 36

Elements of Story

Answer 36

Domain/What (Problem of consumers) Players/Who (the demographic information of the consumers who faces the experiences) Story Flow/How (Issues present prior to the main event in history)

Question 37

The use of storytelling in the design process that explores the problem by knowing the concerns that need solutions

Answer 37

Problem Framing

Question 38

The use of storytelling in the design process that tests and evaluates the number of possible solutions in order to come up with the best solution based on the view of the users

Answer 38

Solution Framing

Question 39

The use of storytelling in the design process that uses it as an instrument to discover how the end product is used by consumers in their daily lives

Answer 39

Solution Implementation

Question 40

Collecting information about the target customers

Answer 40

Observations and Insights

Question 41

3 types of research

Answer 41

``` Generative research (new opportunities are identified and needs are discovered) Evaluative research (feedback on experiments) Validating research (understanding what is presently happening) ```

Question 42

A core element in digging deeper into design thinking

Answer 42

Curiosity

Question 43

Making a person look into finer points

Answer 43

Observation

Question 44

Interpretation of interesting information

Answer 44

Insights

Question 45

9 dimensions for observational purposes

Answer 45

``` Space Actor Activity Object Act Event Time Goal Feeling ```

Question 46

A tool used for classifying observations collected during user research field studies

Answer 46

AEIOU Framework

Question 47

In the AEIOU Framework, it is the behavior of the players

Answer 47

Activity

Question 48

In the AEIOU Framework, it is the overall context of the place

Answer 48

Environment

Question 49

In the AEIOU Framework, it is the relationships formed and identified

Answer 49

Interactions

Question 50

In the AEIOU Framework, it is the items present in the surroundings

Answer 50

Objects

Question 51

In the AEIOU Framework, it is the people observed

Answer 51

Users

Question 52

A way of gathering information that identifies and empathizes with consumer needs, forming fresh ideas, and finding out new opportunities.

Answer 52

Interviewing

Question 53

An expert interviewer should be

Answer 53

``` Open-minded Skilled Listener Keen Observant Flexible Patient ```

Question 54

Used in to get information about user experiences thru asking questions

Answer 54

Interview Techniques

Question 55

Questions that boost people to mirror and disclose essential information

Answer 55

Open-ended Questions

Question 56

A type of question that explores more information to disclose causes

Answer 56

Explorative questions

Question 57

A type of question that seeks the people's feelings toward something

Answer 57

Affective questions

Question 58

A type of question that pertains to the opinions of people

Answer 58

Reflective questions

Question 59

A type of question that follows up a previous idea

Answer 59

Probing questions

Question 60

A type of question that delves into a deeper understanding of an idea

Answer 60

Analytical questions

Question 61

A type of question that provides support from previous questions and prevents misinterpretations

Answer 61

Clarifying questions

Question 62

Questions that demand exact answers

Answer 62

Closed questions

Question 63

An approach of approving or disapproving the soundness of an idea or hypothesis

Answer 63

Experimentation

Question 64

3 types of Experimentation

Answer 64

Trying out new experiences Taking apart products, processes, and ideas Testing ideas through pilots and prototypes

Question 65

Explain why entrepreneurship is an art

Answer 65

An entrepreneur must have a creative thinking skill to make some ingenious ideas and make the entrepreneurial process a success

Question 66

Explain why entrepreneurship is a science

Answer 66

Because one should combine new information into prevailing methods or add new models to a superior body of knowledge