The organization Flashcards
What are the relationships between ICT and the ORG
- Governance
- Execute operations
- Execute changes
What is “Governance”?
It focuses on decision-making processes for ICT initiatives
What is “Execute changes”?
It’s implementing new & enhanced IT solutions
What is “execute operations”?
It’s maintaining existing IT systems
What is ICT in the Organization?
ICT is an enabler for the ORG since it supports governance, innovation (changes) and stability (operations)
What must the ICT align with the Organization?
ICT decisions must align w ORG Objectives
What are internals?
what’s invisible to the Customer’s/client’s POV
What are the different types of “internals”?
- Goals & Objectives
- Strats & Tactics
- Structure
- Processes
- Rules & Regulations
- Productivity & efficiency
- Employees & Stakeholders
- Culture
What are the goals & objectives of an organization? (definition)
- What the org is trying to achieve & why they do what they do
- Goals => Long-term
- Objectives => Short-term
What are the strats & tactics of an organization? (definition)
Decisions made by the org to define how things are being done
What is the structure of an org? (definition)
Which departments, roles & mandates exist within the org & how they’re organized
What are the roles & regulations of an organization? (definition)
These can be imposed by the government or a local authority
What is the culture in an org? (definition)
The norms & values that are reflected by the staff’s behavior
What are stakeholders?
Any group/individual/party that has interest in the org & the outcomes of its actions
What are the 2 types of stakeholders?
Internal and External
What are EXTERNAL stakeholders?
They are outside the org but impacted by its actions
What are INTERNAL stakeholders?
They are directly involved in the business
What is ESG?
framework used to assess an
org’s business practices & performance in relation to sustainability & ethical issues
What does ESG stand for?
Environement, Social & Governance Reporting
What are the 3 types of ESG?
- Assurance
- Impact
- Regulation
What does Assurance ESG do?
help investors & business leaders make more holistically informed financial decisions
What does impact ESG do?
help investors & business leaders make better decisions on where they want to work & spend their money
What does regulation ESG do?
Help governments make & monitor policies compliance & laws
What is categorization?
The process of sorting & organizing items, ideas, or info into classes, groups or categories based on shored characteristics on attributes
What is a Core business?
what the business mainly does which provides the value offered to customers or society.
What are the 4 types of core businesses?
- Trading
- Production
- Services
- Combination of 2 or all
What do “trading cored businesses” do?
Sells products they donit manufacture
What do “production cored businesses” do?
They manufacture products
What do “service cored businesses” do?
Deliver services
What is an Economic activity or industry?
The primary sector a industry
in which a business operates,
defining its core revenue-generating activities.
What are NACE/SIC codes?
Standardized classifications used to categorize industries
What is an Accounting Entity?
A business classification based on financial scale, impacting reporting requirements & resources.
What is a Legal Entity?
A classification that defines
a business’s legal structure, rights, & obligations
What are the 3 types of legal entities?
- VZW (verenigingen)
- Eenmanzak (one-man business)
- Vennotchapen (Companies)
What are the different types of VZWs?
- Social profit
- Non-social profit
What are the different types of Vennootschapen?
- BV/BVBA = Private Company
- NV = Private limited company
- CommV = Limited partnership
- CV = Cooperative
- VOF = General partnership
What does the choice of legal entity will impact?
- Request starting capital
- Min. amount of founders request
- Legal, tax & accounting obligations & regulations
- Separation of responsibility means
- …
What’s the market target?
The Specific group of customers with shared characteristics that business aims to reach with its products/services
What are the 3 types of market targets?
- B2B
- B2C
- B2B2C = A situation where individuals are targeted through another company
What are the 3 value disciplines for a business to succeed?
- Product leadership
- Operational excellence
- Customer Intimacy
What are the objectives of a business? (bullet points)
- Create value (=> Long-term)
- Create Profit (=> Short-term)
- Additional goals (ex: ESG goals, Market expansion, Operational efficiency, …)
What is “value” for a business?
- It can be non-monetary
- Org value => “What’s beneficial for the org?”
- Customer value => “What added value does the org bring to their customers by providing their products/services”
What is a strategy for a business? (definition)
This involves making choices & trade-offs, considering the available resources & constraints, and anticipating the possible outcomes & consequences.
What are the different layers in the golden circle?
- Outter layer: What?
- Inner layer: How?
- Core: Why?
What is the “why” of a business?
The core belief
What is the “how” of a business?
The unique processes (How the org operates)
What is the “what” of a business?
The products/services
What does the 4M concept stand for?
Men, material, money, management
What are the key pillars for a successful business?
- Future-proof vision
- Strategic Mindset
- Efficient Operations
- Financial competence
What does a business do to have a future-proof vision?
Adapt to trends
What does a business do to have a strategic mindset?
Align IT with & Business gools
What does a business do to have efficient operations?
Optimize workflows
What does a business do to have financial competence?
Manage costs and revenue
What is the organizational blueprint?
A model that outlines the core
functions and processes of a
business
What are the 4 key pillars of the organizational blueprint?
- Operational: Execute core business activities and their value
- Supporting: Enable smooth operational behind the scenes
- Management: Direct and lead the org
- Commercial: Grow the business
What’s a department?
A distinct functional unit within an org with its own budget management.
What’s a team?
A group assembled from different departments to work on specific tasks, often with a temporary nature.
