The nature of management

Question 1

Efficient management

Answer 1

make decisions to minimise expenses, waste and the operating of the business

Question 2

features of effective managers

Answer 2

Planning: decide on orgaisational goals and use/allocate resources to achieve goals
Organising: establishes the rules and reporting relationship that allows to reach organisational goals
Leading: encourage and coordinate individuals and groups so they work together
Controlling: evaluate how well the business is doing

Question 3

interpersonal skills

Answer 3

the ability to communicate or interact well with other people

Question 4

achieving business goals
(smart)

Answer 4

S=specific M=meausureable
A=Achievable R=Realistic
T=Timebound

Question 5

Classical Approach

Answer 5

manager has complete control. Employees must follow manager’s instructions. The harder the employee worked, the better the output and result

Question 6

planning time lines for management

Answer 6

Strategic: long term planning (3-5 years)
Tactical: medium-long term planning (1-2 yrs). flexible and adaptible.
Operational: short-term planning (yearly, monthly, daily). day to day

Question 7

hiearchial structure

Answer 7

is longer, many layers, employees find it harder to ask questions, lvl of authority is based on hierachy

Question 8

autocratic structure

Answer 8

Strong centralised control, working team must follow orders, top down communication, external motivation

Question 9

behavioural approach

Answer 9

Employees are number one, Humanistic approach, team based, democratic

Question 10

contingency approach

Answer 10

stresses the need for flexibility and adaptation for managament to suit the changing circumstances.