the marketing mix Flashcards
marketing mix
refers to a planned set of controllable, interdependent elements of a products marketing plan.
marketing
is the process of developing, promoting and distributing products to satisfy customer needs.
product
Refers to the actual good or service that satisfies the target markets needs. A business needs to develop a product that is in demand
price
Refers to the amount a customer pays for a product.
promotion
Refers to how a company will try to raise customer awareness, create a brand loyalty and increase sales. Promotion sales may include advertising, sales promotion, publicity etc
place
Refers to how a business will provide customers with access to its product. It is about the how and where customers can purchase their product
positioning/marketing positioning
Refers to how a product is designed to be perceived by the target market and where the business is placed in the market regarding specific attributes against its competitors
example of positioning / marketing position
- Telstra is positioned as a reliable communication network, whereas Vodafone is perceived as more affordable but less reliable
- Jetstar is positioned as being an affordable airline, while Qantas is positioned as an expensive yet premium option
product feature
Product features are characteristic that deliver benefits; consumers buy product for their benefits
branding
A brand is a name, symbol or design that is used to identify a product and differentiate it from competitors.
product feature may include:
- What colours, sizes, flavours, textures etc… should the product be available in?
- What add-ons should be available?
- What specs should the product feature
benefits of effective branding
- Improved perceptions of product
- Greater customer loyalty
- Less vulnerability to competitors marketing actions
- Less vulnerability to crises
- Greater profit margins (apple can charge higher prices and still have loyalty)
- Increase marketing communications effectiveness
example of branding
Cadbury brands its products by packaging them in a purple wrapper with gold font for the name. it establishes the product brand in consumers minds and they identify with it
packaging
Refers to the materials used to wrap or protect a product. Its main purpose is to make the product appealing to consumers and convey high quality
benefits of packaging
- Protecting the product from spoilage and damage
- Containing product information that can persuade and stimulate sales
- Differentiating the product from competitors through unique designs and professional appearance
- Creating an impression of quality for the target market
- Grabbing the target markets attention with striking colours and designs
- Promoting the product
- Providing safety, usage instructions and ingredient lists that mat be legal requirements
- Serving as a point of difference through environmentally friendly packaging that appeals to prevailing community social norms